Riverbank is a community that values superior living. Located in the heart of Jacksonville, Florida, residents enjoy attractive amenities, scenic river views, and easy accessibility to shopping, entertainment, and dining. Our goal is to keep our property pristine and our residents satisfied, and we are proud to offer a property manager on-site and 24-hour emergency maintenance.
A Community with Everything You Need
Riverbank offers a variety of floorplan options, ranging from 576 sqft one-bedroom apartments to two-bedroom apartments, with rent starting at $870/month. Our apartments come equipped with central heating and cooling, renovated interiors, updated bathrooms, washer/dryer connections, dishwashers, balconies/patios, and large pantries. Select apartments also offer river views and walk-in closets.
Our community provides numerous amenities that cater to all lifestyles. We have a fully-equipped fitness facility, sparkling swimming pools, a picnic area, a playground, and a riverwalk for great recreational options just outside your doorstep. We also offer a designated pet play area and welcome pets, with restrictions applying.
At Riverbank, we care about convenience. Our property is cable-ready and has on-site laundry facilities. We also offer wheel-chair accessible interior rooms for our residents' comfort and convenience. We support local transportation by having a JTA bus stop adjacent to the property and easy access to I-295, I-10, and Highway 228 for residents' travel needs.
Enjoy Quality Living at Riverbank
Our residents take full advantage of Florida's year-round sunny weather by enjoying the area's golf courses, beaches, and shopping centers. Our community is also conveniently located near children's play areas, schools, and various entertainment options. We are committed to providing our residents with the best living experience possible.
If you're looking for a new home, look no further than Riverbank. Our community has everything you need to enjoy quality living. Schedule a tour today and discover why we are the perfect living environment for you.
Staff Performance
The staff at Riverbank Apartments have received mixed reviews, with some residents praising their helpfulness and friendliness, while others have experienced rudeness and unresponsiveness. Some highlights include Ebony's exceptional service in the leasing office, Katie's positive energy, and Samantha's knowledge and recommendations about the area. On the other hand, some residents have had negative interactions with staff members, such as Amy, who was described as rude.
Maintenance and Upkeep
Many residents have expressed concerns about the maintenance and upkeep of the apartments, citing issues with mold, crime, vandalism, and pest control. Some have reported finding roaches, mice, and mold in their units, and have expressed frustration with the lack of community rooms and the closure of pools without notice. Additionally, some residents have reported having their cars stolen from in front of their units.
-move in Experience
Some residents have reported a smooth and easy move-in process, praising the staff's courtesy and helpfulness. Others have experienced difficulties, such as issues with rent payment and disputes over charges.
Overall Experience
Residents have had vastly different experiences at Riverbank Apartments. Some have enjoyed their stay and appreciated the staff's efforts, while others have reported negative experiences with maintenance, crime, and staff interactions.
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