Sincere Pride in the Service We Provide
Our Mission
At San Mar Properties, Inc., we are committed to providing exceptional real estate services to our clients. With a commitment to each individual owner's goals and objectives, we strive to effectively and efficiently manage other people's investments as if they were our own. Our philosophy is "We Manage to Make You Money, " and everything we do is dedicated towards that goal.
Our Services
We specialize in the management of a wide range of properties, including multifamily communities, commercial properties, single-family properties, and residential real estate sales. Our services include:
- Property Management: We provide comprehensive property management services, including rent collection, maintenance, and repairs.
- Leasing: Our experienced leasing agents work with clients to find the perfect property that meets their needs.
- Real Estate Sales: We assist clients in buying and selling properties, providing expert guidance throughout the process.
- Property Maintenance: Our team of skilled maintenance personnel ensures that properties are well-maintained and in good condition.
- Bookkeeping and Accounting: We provide accurate and timely financial reporting to clients, ensuring transparency and accuracy.
Our Team
Our team consists of approximately 70 employees, including Real Estate Agents, Property Supervisors, Resident Managers, Leasing Consultants, Maintenance and Custodial Personnel, and Administrative Office Staff. Our team is dedicated to providing exceptional service to our clients, and we strive to create a positive and professional work environment.
Our Accolades
San Mar Properties, Inc. is a BBB (Better Business Bureau) Accredited Business with an A+ rating, and is a member of the Fresno Association of Realtors, the National Association of Realtors, the California Apartment Association, and the Institute of Real Estate Management. Our team has received numerous awards and accolades, including the Mark of Distinction Property Supervisor of the Year and Leasing Professional of the Year by the Greater Fresno California Apartment Association.
Our History
San Mar Properties, Inc. was founded in 1981 by Marc A. and Sandra Wilson. Since then, we have grown and evolved to become one of Fresno's premier providers of real estate services. Our commitment to excellence, combined with our extensive experience and knowledge of California's Central Valley housing and rental market, has made us a trusted partner for property owners and investors.
Our Commitment
At San Mar Properties, Inc., we are committed to providing exceptional service to our clients. We believe in teamwork, knowledge sharing, customer relationship management, and having the right people in the right place. We are dedicated to aligning our clients' interests with our own, and we strive to create a positive and professional work environment for our employees.
Overall Experience
The reviews highlight the contrasting experiences of tenants with Sanmar Properties. Some tenants have had positive experiences with the company, praising the staff for their professionalism, kindness, and efficiency. On the other hand, some tenants have had negative experiences, citing issues with property management, repairs, and move-out bills.
Staff and Communication
The staff at Sanmar Properties have received both praise and criticism. Some tenants have appreciated the helpfulness and professionalism of staff members like Venessa, Erik, Marissa, Moses, and Yesenia. However, others have experienced difficulties with communication, including unreturned calls and unresponsive managers.
Maintenance and Repairs
Some tenants have reported positive experiences with maintenance and repairs, citing prompt and efficient service. However, others have experienced delays and difficulties in getting issues resolved, with some even having to take matters into their own hands.
Move-Out and Billing
Move-out bills have been a point of contention for some tenants, with one reviewer receiving a bill of $27,000, which they felt was outrageous. Another reviewer was charged $1640 out of their deposit, which they felt was unfair.
Recommendation
Based on the reviews, it is clear that Sanmar Properties has both satisfied and dissatisfied customers. While some tenants have had positive experiences, others have faced issues with property management, repairs, and billing. Prospective tenants should weigh these reviews carefully before making a decision.
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