Excellence in Service is Our Goal
Welcome to SpyGlass, Jacksonville's premier community where luxury meets convenience. Our apartment homes are designed to provide residents with a world-class living experience, complete with cutting-edge design, incredible amenities, and engaging social spaces. Our community is strategically located in the prestigious Southside area, offering easy access to the city's best attractions and amenities.
Amenities and Features
At SpyGlass, we understand that our residents deserve the best. That's why we've curated a range of luxurious amenities and features that will make you feel like you're living in a resort. From our sparkling swimming pool with zero-entry sundeck to our state-of-the-art fitness center and grilling area, we've thought of everything to make your life easier and more enjoyable. Our community also features a dog spa, parcel pending package room, and plank-style flooring in community hallways, among many other amenities.
Luxury and Style
Our apartment homes are designed to impress, with studio, one, two, and three-bedroom flats available, as well as two-bedroom townhomes. Each home comes with a range of luxurious features, including stainless steel appliances, quartz countertops, and plank-style flooring throughout. Our residents also enjoy the convenience of valet trash, including recycling, and additional storage space is available for those who need it.
Community Living
At SpyGlass, we're committed to creating a sense of community among our residents. That's why we've designed our community to include multiple mingle rooms on every floor, a pet agility park, and a community amenities area with WiFi. We also have a parcel pending package room and a refrigeration area available for our residents' convenience.
Location
SpyGlass is located in the heart of Jacksonville's prestigious Southside area, offering easy access to the city's best attractions, amenities, and employment opportunities. Our community is just a short walk from the Fort Family Regional Park, and we're close to major highways, making it easy to get around the city.
Lease Today
If you're looking for a luxurious and convenient living experience in Jacksonville, look no further than SpyGlass. Contact us today to schedule a self-guided tour and make one of our beautiful apartment homes yours.
Summary
The reviews for Spyglass are mixed, with both positive and negative comments. Some residents have praised the management team, particularly Tiffani, Lynette, and Kathleen, for their friendly and professional demeanor. The townhome style apartments are also appreciated for their beauty and value. However, others have expressed disappointment and frustration with various issues, including maintenance requests taking too long to be completed, unwanted charges, and poor build quality.
Maintenance and Quality Issues
Several reviewers have reported issues with maintenance requests taking too long to be completed, including constant fire alarm issues, broken pool equipment, and lack of attention to mundane tasks such as sweeping and mopping the hallways. Some reviewers have also criticized the build quality of the apartments, saying that the appliances, cabinets, and trim are cheaply made and in need of updates.
Misleading Advertising and Unpleasant Living Conditions
A few reviewers have expressed disappointment with the reality not matching the advertised conditions. One reviewer felt misled by the model apartment, which was much more modern and well-maintained than their actual apartment. Another reviewer reported a strong smell of cigarette smoke in their apartment, which was not disclosed prior to moving in.
Positive Aspects
On the other hand, some reviewers have praised the staff, particularly Tiffani, Lynette, and Kathleen, for their friendly and helpful demeanor. The pool area is also mentioned as a positive aspect, although some reviewers report issues with propane tanks and TV availability. One reviewer appreciated the ease of communication with the staff through text and email.
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