At Greater Nevada Mortgage, we believe that everyone deserves a home.
At Greater Nevada Mortgage, we understand that buying or refinancing a home can be a daunting task. That's why we're dedicated to providing our customers with a personalized approach to mortgage lending. With over two decades of experience, our team of experts has helped countless individuals and families achieve their dreams of homeownership. Our mission is to make the process as seamless and stress-free as possible, ensuring that our customers are always satisfied with their experience.
At Greater Nevada Mortgage, we're committed to providing our customers with the best possible service. Our Mortgage Consultants are knowledgeable and experienced professionals who take the time to understand your unique needs and goals. Whether you're a first-time homebuyer, looking to refinance your current home, or simply looking to tap into the equity in your current home, we have the expertise and resources to help you achieve your objectives.
Mortgage Services
Our array of mortgage products and services is designed to meet the diverse needs of our customers. From fixed-rate mortgages to adjustable-rate mortgages, and from conventional loans to government-backed loans, we offer a wide range of options to suit your financial situation and goals. Our mortgage products include:
- Fixed Rate Mortgages: Our fixed-rate mortgages offer a stable and predictable way to finance your home, with a fixed interest rate for the life of the loan.
- Adjustable Rate Mortgages (ARMs): Our ARMs offer an adjustable interest rate, which may allow you to take advantage of lower interest rates and lower monthly payments.
- Jumbo Loans: Our jumbo loans are designed for borrowers who require larger loan amounts, often for high-end homes or investment properties.
- FHA Loans: Our FHA loans are insured by the Federal Housing Administration and offer more lenient credit requirements and lower down payment options.
- USDA Loans: Our USDA loans are designed for borrowers purchasing homes in rural areas, with more lenient credit requirements and lower down payment options.
- VA Loans: Our VA loans are designed for veterans and their families, with more lenient credit requirements and lower down payment options.
- Doctor Loans: Our doctor loans are designed specifically for medical professionals, with more lenient credit requirements and lower down payment options.
Giving Back
At Greater Nevada Mortgage, we're committed to giving back to our community. Our Keys to Greater program donates a portion of the revenue from every mortgage or refinance to community organizations that address homelessness. To date, we've donated over $190,000 to local organizations, with a goal of helping more than 7,600 Nevadans who experience homelessness each year.
Why Choose Greater Nevada Mortgage?
At Greater Nevada Mortgage, we pride ourselves on our personal approach to mortgage lending, our commitment to community giving, and our extensive knowledge and expertise in the industry. When you choose to work with us, you can expect:
- Personalized service from our knowledgeable and experienced Mortgage Consultants
- A wide range of mortgage products and services to meet your unique needs and goals
- Competitive interest rates and terms
- 24-hour mortgage pre-approval and online application capabilities
- Flexible financing options and flexible credit requirements
- Fast and efficient loan processing and closing times
At Greater Nevada Mortgage, we believe that everyone deserves a home. That's why we're dedicated to providing our customers with the best possible service, resources, and support to help them achieve their dreams of homeownership.
Poor Customer Experience
The majority of reviews express dissatisfaction with Greater Nevada Mortgage Services, citing poor customer service, outdated systems, and costly fees.
Antiquated System and Lack of Features
Multiple reviewers mentioned that the company's system appears to be outdated, with one reviewer stating it looks like it was designed in the 90s. Another reviewer mentioned the lack of auto-pay features, which led to a 30-day late payment on their loan.
Poor Communication and Follow-up
Several reviewers experienced poor communication and follow-up from the company's representatives. One reviewer mentioned that their agent, Liz Kranson, failed to inform them about the need to open a checking and savings account with the Greater Nevada Credit Union. Another reviewer, Tor Man LasVegas Divemasters, mentioned that their agent, Michelle Eggesdal, was unable to fix issues with their online application.
High Fees and Unexpected Charges
Reviewers also mentioned being surprised by high fees and unexpected charges. April Zheng mentioned being overcharged on their property tax, and later, their auto payment was increased without notice. Juergen Kienhoefer mentioned that the closing costs were much higher than expected and were only disclosed near the closing date.
Positive Experience
One reviewer, Eddy Newman, had a positive experience with Adam Iniguiz, who provided helpful guidance and education throughout the home-buying process.
