Experience you can Trust!
About Us
Stones River Property Management, Inc. has been proudly serving the residential and commercial communities of Middle Tennessee for over 30 years. As a full-service, turn-key real estate company, we specialize in the management and leasing of investment and rental properties.
Our Vision
Our vision is to provide exceptional property management and real estate services that empower owners and investors to achieve their unique real estate goals. We strive to foster strong client relationships through open communication, transparency, and personalized solutions.
Our Services
We offer a comprehensive range of services to cater to your specific needs, including:
- Property Management: Comprehensive management of single-family homes, multi-unit buildings, commercial properties, and more.
- Investment Services: Consulting and guidance on maximizing the potential of your investment properties.
- Leasing & Sales: Expert guidance through the process of finding and securing tenants, or selling your property.
- Residential Services: Assisting tenants with applications, rent payments, maintenance requests, and communication.
- Commercial Services: Management and leasing of office space, retail properties, and industrial facilities.
Our Team
Our team of experienced professionals comprises licensed real estate agents, skilled accountants, maintenance coordinators, and a dedicated office administrator. We are committed to providing personalized attention and tailored solutions to every client.
Our Expertise
Throughout our years of experience, we have developed extensive expertise in:
- Tenant screening and selection
- Rent collection and lease enforcement
- Property maintenance and repairs
- Financial reporting and budgeting
- Marketing and advertising
Our Commitment
At Stones River Property Management, we are dedicated to:
- Providing prompt and responsive communication
- Maintaining clear and transparent documentation
- Ensuring the highest ethical standards
- Delivering exceptional customer service
Contact Us Today!
We would be delighted to discuss your specific needs and explore how our expertise can benefit you.
Neglected Maintenance and Poor Customer Service
Overall, the reviews of Stones River Property Management are mixed, with both positive and negative comments. However, a common theme that emerges is the lack of responsiveness and neglect of maintenance requests. Several reviewers mentioned that they had to repeatedly contact the company to get issues resolved, and even then, nothing was done to fix the problems. For example, Nanette Moore and Lavesha Owens both mentioned that they had to wait weeks for basic maintenance requests to be fulfilled, and Bailey Peterson had to deal with a leaky roof and broken roof supports for three years before anything was done.
Good Service and Friendly Staff
On the other hand, many reviewers had positive experiences with the company, particularly with specific staff members. Karen Legendre, Cole Hodges, and Keeli were all praised for their helpfulness, responsiveness, and friendly demeanor. For example, Raven Willis and Annie Neamand both mentioned that Karen was extremely patient and understanding in helping them find a new home. Ariel Davidson also praised Karen for her kind and responsive nature. Similarly, Ashby Austin praised Cole for being professional and knowledgeable, and Josh Huff thanked Cole for making the rental process easy and understanding.
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