At Management & Marketing Concepts, Inc. (MMC), we are proud to be the largest property management firm in Rutherford County, with approximately 3,000 units under our direct supervision. Founded in 1988, our company has grown from a small start-up to a thriving business with over 50 employees. Our commitment to excellence has allowed us to serve investors nationwide and continue to lead our market by keeping our clients' property goals our top priority.
Our Mission
Our mission is to provide exceptional property management services to our clients, ensuring their properties are well-maintained, yielding optimal returns, and providing exceptional customer service to our residents. We strive to create a welcoming and comfortable living environment for our residents, while maintaining a strong focus on our clients' investment goals.
Our Services
We offer a wide range of services to cater to our clients' needs, including:
- Property Management: Our experienced team will manage your property from top to bottom, ensuring it is well-maintained, and yielding optimal returns.
- Rental Property Marketing: We will effectively market your rental property to attract quality tenants, ensuring it is occupied quickly and efficiently.
- Leasing and Marketing: We will lease and market your property to attract the right tenants, ensuring it is occupied and generating steady income.
- Accounting and Record-Keeping: We will handle all financial aspects of your property, ensuring accurate and timely payment of expenses, taxes, and other financial obligations.
- Maintenance and Repairs: Our team will handle all maintenance and repair needs, ensuring your property is well-maintained and well-cared for.
Our Expertise
With over three decades of experience in property management, we have developed a deep understanding of the industry, allowing us to provide expert advice and guidance to our clients. Our experienced team is dedicated to delivering exceptional customer service, ensuring our clients' properties are managed efficiently and effectively.
Get in Touch
If you have any questions or would like to learn more about our services, please do not hesitate to contact us. Our team is always here to help and will always put your needs first.
Summary of Reviews
Overall Experience
The reviews for this rental agency are overwhelmingly negative, with multiple reviewers describing their experiences as unprofessional, unfair, and even scam-like. Many reviewers express frustration with the company's business practices, such as unexpected charges, poor communication, and a lack of respect for their tenants.
Negative Reviews
Several reviewers express disappointment and frustration with the company's handling of issues such as broken windows, air conditioning problems, and infestations. Some reviewers felt nickel-and-dimed for small repairs, while others were charged for damages not caused by them. Some reviewers felt disrespected by the company's staff, who came across as unprofessional and unhelpful.
Positive Reviews
On the other hand, a few reviewers had positive experiences with the company. One reviewer praised the company's quick response to a water leak, and another reviewer appreciated the company's professionalism and responsiveness. Two reviewers described their interactions with the company as positive and helpful.
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