Unlocking Your Home's Potential, One Guest at a Time
At Casago, we understand the importance of providing a seamless vacation rental experience for both property owners and guests. As a trusted property management company, we pride ourselves on our ability to deliver high-quality services that meet the unique needs of our clients. With years of experience in the industry, we have honed our expertise in maximizing property revenue, ensuring exceptional guest experiences, and providing unparalleled customer support.
Our Services
As a full-service property management company, we offer a range of services designed to cater to the diverse needs of our clients. Our comprehensive suite of services includes:
- Property Rental: We take care of every aspect of renting out your vacation property, from marketing and advertising to guest communication and payment processing.
- Property Management: Our experienced property managers work tirelessly to ensure your property is well-maintained, providing regular upkeep and maintenance to keep your property in top-notch condition.
- Property Marketing: We utilize cutting-edge marketing strategies to showcase your property in the best possible light, targeting potential guests through various online platforms and channels.
- Guest Services: Our dedicated team is available 24/7 to address any guest inquiries or concerns, ensuring a memorable and hassle-free experience for your property's guests.
- Accounting and Reporting: We provide regular financial updates, detailed reports, and expert financial guidance to help you make informed decisions about your property's performance.
What Sets Us Apart
At Casago, we pride ourselves on our commitment to excellence, which sets us apart from other property management companies. Here are just a few reasons why:
- Industry Expertise: Our experienced team members have extensive knowledge of the vacation rental industry, ensuring we stay ahead of the curve and adapt to changing market trends.
- Personalized Approach: We take a personalized approach to property management, tailoring our services to meet the unique needs and goals of each client.
- Proven Track Record: With years of experience, we have built a reputation for delivering exceptional results, increasing property revenue, and providing outstanding customer service.
Learn More
If you're interested in learning more about our property management services or would like to request a customized quote, please don't hesitate to contact us. We're always here to help you achieve your vacation rental goals.
General Experience
Reviews are mixed, with some guests having a positive experience and others facing issues with the properties and customer service.
Bed Bugs and Maintenance Issues
Some guests reported finding bed bugs in their units, and others experienced maintenance issues that were not properly addressed. One reviewer mentioned that the cancellation/refund policy is strict, making it difficult to get a resolution.
Positive Experiences
Some guests had a great experience, praising the properties and customer service. One reviewer mentioned that the house they stayed in was beautifully decorated, fully stocked, and had a stunning view. Another reviewer appreciated the excellent service they received from the staff, particularly Judi Crane and Victor and Suri Vargas.
Customer Service Issues
Some guests had negative experiences with customer service, citing rudeness and unprofessional behavior from staff members, particularly Judi Crane. One reviewer mentioned that they were talked down to and hung up on multiple times.
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