Who We Are
PBT Realty is a full-service real estate brokerage dedicated to empowering our clients through personalized guidance and unwavering support. Founded on the core values of integrity, transparency, and client-centeredness, we believe in fostering meaningful relationships built on trust and open communication.
Our experienced team of professionals boasts extensive knowledge of the local market and a deep understanding of diverse real estate transactions. We leverage our collective expertise to guide you through every step of your journey, weather you're buying, selling, renting, or managing your property.
Commercial Real Estate
- Buying and selling of office buildings, retail spaces, industrial properties, and land.
- Property management services for commercial clients.
Residential Real Estate
- Residential sales and listings.
- Rental services for tenants and landlords.
- Probate and estate services for handling the sale of inherited properties.
Additional Services
- Consulting on market analysis and valuation.
- Negotiation and contract assistance.
- Access to a network of trusted professionals like mortgage brokers and attorneys.
Our Expertise
We specialize in:
- Market Expertise: In-depth understanding of current market trends and competitive pricing strategies.
- Negotiation Skills: Skilled in achieving the best possible terms for our clients.
- Communication & Transparency: Clear and consistent communication throughout the entire process.
- Client-Centered Approach: Personalized attention and individual goals are at the heart of everything we do.
Why Choose PBT Realty?
- Experienced Team: We have a team of highly skilled and passionate professionals.
- Dedicated Support: We are committed to providing personalized attention and customized solutions.
- Client-Focused: Your needs and goals are our top priority.
- Results-Oriented: We strive to achieve the best possible outcome for every transaction.
We believe in building strong relationships and exceeding expectations. Contact us today to discuss your real estate journey with PBT Realty!
Customer Service Experience
The real estate company PBT Realty has received both excellent and terrible reviews from customers. The majority of the reviews praise the company's customer service, describing their agents as knowledgeable, patient, and professional.
Positive Experiences
Reviewers have reported having a smooth and stress-free experience with the company, thanks to their excellent customer service. One reviewer even went so far as to say that their agent, Joy, was "awesome" and that they were "very satisfied" with the service and experience.
Negative Experiences
However, not all reviews have been positive. One reviewer reported a terrible experience, citing delayed responses, incorrect information, and poor communication from the company. They claimed that the company tried to charge them for two security deposits, which is illegal, and that the agent they worked with, Joy, was unprofessional and belittling.
Additional Issues
Other reviewers have reported similar issues with the company's customer service, including difficulties in getting in touch with agents, inaccurate information provided, and a lack of follow-up after initial contact.
Conclusions
Overall, PBT Realty seems to have a mixed reputation, with some reviewers having excellent experiences and others reporting poor customer service. It's worth mentioning that the company does have some excellent agents who provide top-notch service, but it's also important for potential customers to be aware of the potential issues that may arise.
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