Your Partner in Real Estate Investment Success
J & J Property Management stands out as a trusted leader in the Greater Denver and Aurora region, offering comprehensive property management services to homeowners and tenants alike. Founded on over two decades of experience, our team understands the local market and is dedicated to providing exceptional service, fostering communication, and ensuring the highest level of satisfaction for every client.
Our Mission
To simplify the rental process, maximize your investment returns, and create a positive living experience for tenants through:
- Personalized care: We treat every client with individual attention and tailor our services to their unique needs.
- Expert guidance: Our experienced team offers valuable market knowledge and industry expertise to optimize your investment.
- Transparent communication: We prioritize open communication and prompt responses, ensuring you're always in the loop.
For Owners
- Leasing & tenant management: Efficient tenant selection, comprehensive lease agreements, and fair rent collection.
- Property maintenance & repairs: Responsive handling of repairs, preventative maintenance, and vendor coordination.
- Financial reporting & analysis: Comprehensive reports and insights on your investment performance.
- Compliance management: Ensuring adherence to all relevant regulations and legal guidelines.
For Tenants
- Seamless application process: Streamlined online application and quick tenant selection.
- Responsive communication: Clear communication channels and prompt responses to inquiries and maintenance requests.
- Professional tenant screening: Comprehensive background checks and reference verification.
- Transparent rent payments: Secure online payment options and detailed billing statements.
Beyond Outstanding Service
Our dedication extends beyond just managing your property. We actively foster a strong sense of community through tenant engagement initiatives and neighborhood networking opportunities. We also embrace technological advancements to streamline processes and enhance communication, offering you unparalleled peace of mind.
Join us on our journey to building a thriving rental experience in the Denver and Aurora area. Contact us today to discuss your unique needs and discover the difference J & J Property Management can make for you!
Overall Customer Experience
The reviews of J & J Property Management are mixed, with some customers having a positive experience and others having a negative one.
Customer Service and Communication
Some customers have praised the company's customer service and communication, with one reviewer stating that the maintenance team is prompt and courteous. However, another reviewer had a very different experience, citing abysmal customer service and difficulty getting in touch with representatives. They also mentioned that when they did finally manage to reach someone, the attitude was dismissive and unhelpful.
Maintenance and Upkeep
While some customers have reported satisfactory maintenance and upkeep, others have had issues with unresolved problems and poor communication about repairs. One reviewer specifically mentioned multiple issues in their rented home that went unresolved for weeks, despite multiple complaints.
Financial Matters
Some customers have reported transparency and fairness in financial matters, while others have had issues with arbitrary fees and charges being added without explanation or justification. One reviewer mentioned numerous discrepancies with their rental payments and felt uncertain and distrustful about the company's accounting practices.
Comparisons to Other Companies
Some customers have compared J & J Property Management to other companies they have rented from in the past, and many have reported a more personalized and attentive approach to customer service and maintenance.
Long-Term Experience
Some customers have reported positive experiences over the long-term, with one reviewer stating that she has been renting from the company for over 10 years and has never had any major issues. Another reviewer mentioned that the company has been her "go-to" for property management services for over 18 years.
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