Experience the Best of Luxury Living in Aurora Hills
Who We Are
Aurora Hills is a pet-friendly apartment community in Aurora, Colorado, offering newly renovated and spacious 1, 2, and 3-bedroom apartments. We prioritize a relaxed and comfortable lifestyle with modern amenities and a central location. Our friendly and responsive staff is dedicated to providing exceptional customer service and building a strong sense of community.
Our Commitment to Cleanliness and Wellness
We prioritize a clean and healthy environment for our residents. We're implementing enhanced cleaning protocols and following all recommended safety measures to ensure a safe and comfortable living experience.
Our Community Amenities
At Aurora Hills, you'll find an array of amenities designed to enhance your daily life.
- Spendid Pool and Fitness Center: Stay cool and get a workout in our sparkling pool or fully equipped fitness center.
- Spacious Resident Lounge: Relax and socialize in our cozy community clubhouse.
- Playroom and Business Center: Perfect for kids and adults alike, with a dedicated playroom and a workspace equipped for productivity.
- Outdoor Grilling and Picnic Areas: Enjoy the outdoors with designated grilling areas and picnic spots.
- Lush Landscaping and Green Spaces: Breathe in the fresh air as you stroll through our beautifully landscaped grounds featuring dog parks, volleyball courts, soccer fields, and playgrounds.
Finding the Perfect Home
We offer a variety of floor plan layouts and interior finishes to choose from, ensuring you can find the perfect home that fits your individual needs and preferences. Our apartments are designed with modern layouts, spacious bedrooms, and energy-efficient features.
Explore Aurora Hills Today!
Contact us today to schedule a tour of our stunning apartments and discover the vibrant community of Aurora Hills. We look forward to welcoming you home!
Problems with Maintenance and Pest Control
The apartment complex has been plagued by pest control issues, with multiple reviewers reporting roaches, bed bugs, and mice infestations. The management has been slow to respond to these issues, with some reviewers even showing proof of bites and bites not being properly treated.
Poor Communication and Staff Issues
Reviewers have reported difficulty in getting in touch with the office staff, with some claiming that phone calls go unanswered. Additionally, some staff members have been criticized for being lazy, unhelpful, and even disrespectful. Maintenance requests have been slow or ignored, leaving residents to deal with issues on their own.
Deteriorating Living Conditions
The complex has been criticized for its poor living conditions, with worn-out carpets, buckling walls, and broken appliances. The pool has been closed, and maintenance has been absent. Some reviewers have even reported vandalism and violence in the area.
False Advertising and Unfair Practices
Some reviewers have accused the complex of lying about the quality of life at the apartments and engaging in unfair practices, such as charging random fees without explanation. Others have reported being harassed, embarrassed, and tormented by staff.
Positive Reviews
Despite the numerous issues reported, one reviewer praised the office staff for being helpful and flexible in setting up tours. Another reviewer appreciated the staff's willingness to communicate and assist with maintenance requests.
