Live to Adapt, Act with Purpose, Care with Compassion
At First Option, we believe that mortgages are about much more than numbers and rates. We understand that buying a home is a life-changing experience, and we're committed to making it a stress-free journey for our customers. Our mission is to provide a better life for our employees, customers, and the communities we serve.
Our Story
We launched our company in 2004 with a small team of eight experienced mortgage professionals. Our goal was to make a difference in the lives of those we serve by providing a personalized service that puts people first. Over the years, we have grown to become a nationally recognized mortgage lender, serving people throughout the nation with lending services in Conventional, FHA, USDA, and VA residential home loan products.
Our Values
At First Option, we believe in the importance of building personal relationships with our customers and employees. We're committed to making a difference in our communities and providing extraordinary service to every individual we serve. Our values are simple: we believe in putting people first, being adaptable, and showing compassion.
Our Services
We offer a wide range of mortgage products and services, including:
- Conventional mortgages
- FHA mortgages
- USDA mortgages
- VA mortgages
- Refinancing options
We're headquartered in Atlanta, Georgia, with physical branch locations across the United States and licensed in 19 states. Our team of experienced mortgage professionals is dedicated to providing personalized service to our customers, from pre-qualification to loan closing.
Our Commitment
At First Option, we're passionate about making a meaningful difference in our communities across the country. We're committed to building a legacy of extraordinary service and providing a better life for our employees, customers, and the communities we serve.
Join Us
We're always looking for passionate and dedicated individuals to join our team. If you're interested in a career in the mortgage industry, please visit our website to learn more about our company culture and job opportunities.
Exceptional Service and Quality of Work
The majority of the reviews highlight the exceptional service and quality of work provided by the mortgage professionals. Many of the reviewers praise the lenders' ability to communicate effectively, explain the mortgage process clearly, and provide competitive rates. They also appreciate the lenders' willingness to answer questions, accommodate their needs, and provide a smooth and stress-free experience.
Mortgage Professionals
Several reviewers mention specific mortgage professionals, including Katie, Maria Rodarte, Paola, Monir Chowdhury, Joanne, Jayzabel Ayala, Bert, Sean, Michelle Larkin, Laiken, and Joydi. They praise these professionals for their expertise, professionalism, and ability to guide them through the mortgage process.
Consistency and Efficiency
Many reviewers comment on the lenders' consistency and efficiency in their work. They praise the lenders for their prompt responses, timely closings, and ability to get the job done efficiently.
First-Time Homebuyers
Several reviewers mention being first-time homebuyers and appreciate the guidance and support they received from the mortgage professionals. They highlight the lenders' patience and willingness to explain the mortgage process clearly.
Staff and Teamwork
Some reviewers praise the entire staff and team behind each mortgage professional, emphasizing the importance of teamwork in achieving a smooth and successful mortgage experience.
