Informed, empowered, successful.
At Keller Home Loans, we understand that buying or refinancing a home is a significant milestone in your life. That's why we're committed to providing a seamless, hassle-free experience that puts you, the homeowner, at the forefront. Our team of experienced loan officers and industry professionals are dedicated to helping you achieve your goals, whether you're a first-time homebuyer or a seasoned property owner.
Our Services
At Keller Home Loans, we offer a comprehensive range of mortgage solutions designed to meet the unique needs of our clients. From fixed-rate and adjustable-rate mortgages to Federal Housing Administration (FHA) and Veterans Affairs (VA) loans, we've got you covered. Our loan programs are designed to provide unparalleled flexibility and affordability, ensuring that you find the perfect fit for your financial situation.
The Purchase Process
Buying a home is an exciting and often overwhelming experience. That's why we've streamlined the process to make it more accessible and manageable for you. Our six-step process is designed to guide you through every stage of the homebuying journey, from initial consultation to final closing. Our knowledgeable loan officers will be with you every step of the way, ensuring that you're always informed and empowered to make the best decisions for your financial future.
Special Programs
At Keller Home Loans, we're committed to providing innovative and affordable mortgage solutions that cater to the diverse needs of our clients. Our 1% Down Payment Program, for instance, makes it easier for first-time homebuyers and low-income families to achieve their homeownership goals. Additionally, our One+ program offers a 1% down payment option, providing even greater flexibility for homebuyers.
Calculators and Tools
We recognize that buying a home is a complex process, which is why we've developed a range of calculators and tools to help you make informed decisions. Our Home Affordability Calculator, Loan Payment Calculator, and Mortgage Comparison Calculator empower you to visualize your financial situation, explore different loan options, and make the best decisions for your financial future.
About Us
As a division of Mutual of Omaha Mortgage, Inc., Keller Home Loans is committed to providing a higher level of service, expertise, and professionalism in the mortgage industry. Our team of experienced loan officers, along with our state-of-the-art technology and streamlined processes, are dedicated to delivering exceptional results and exceeding your expectations.
Allegations of Scams and Poor Customer Service
Lack of Transparency and Unprofessionalism
Several reviewers have expressed concerns about the company's business practices, with some even calling it a scam. There are allegations of the company requesting sensitive personal information, such as email passwords and social security numbers, which has raised red flags. Some reviewers have also experienced poor communication and a lack of follow-through from the company, leading to frustration and mistrust.
Incompetence and Mismanagement
Some reviewers have had negative experiences with the company's lenders, citing incompetence and mismanagement. One reviewer, who is self-employed, had a particularly bad experience with a lender who made false assumptions and negative judgments about their business. Another reviewer had to deal with two different lenders who failed to communicate with each other, leading to a chaotic and confusing process.
A Positive Exception
However, one reviewer had a positive experience with the company, praising its No Lender Fees loans and low overhead costs. This reviewer compared rates with other top lenders and found Keller Mortgage to be the most competitive.
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