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At Summit Real Estate Management, we develop residential properties with care, seeing more than just numbers. Our experienced team is dedicated to providing all-inclusive real estate management services to property owners, ensuring that their investments receive the highest level of care and attention.
Our Expertise
Summit Real Estate Management is experienced in the management of all types of multi-family property investments and has extensive experience in medium and larger multi-family communities. Our team is skilled in property management, maintenance, and construction, with a focus on delivering timely and economic results. We take pride in our ability to provide judicious use of outside labor, allowing our on-site staff to function at the most efficient levels.
Our Communities
Our communities are staffed at a level where the apartment maintenance, turnover preparation, and exterior maintenance can be achieved within reasonable economic standards. Our on-site maintenance staff handles the day-to-day maintenance and prepares vacant apartment homes, ensuring that our properties are always well-maintained and ready for new residents. We also have a group of talented maintenance and construction personnel who work on specific renovations or repair tasks, as well as assist with properties that require special attention.
Community Management
Summit is experienced in the management of all types of multi-family housing and has extensive experience in medium and larger multi-family communities. We have established a solid management reputation by aggressively leading the market in rent levels, expense control, and capital improvements, all of which have led to high investment returns. We achieve this through budgeting, excellent control processes, and a focus on improving revenue through resident retention and creative marketing to attract new residents.
Employment Opportunities
At Summit, we are committed to maintaining a drug-free work environment and take the safety and well-being of our employees seriously. All field employees are employed by Summit and undergo a thorough screening process, including prior experience, credit, and criminal history checks. We maintain a periodic review process and random drug and alcohol screening program to ensure that our employees are held to the highest standards.
Exceptional Management Team
The Summit Real Estate Management Team, consisting of Brandon, James, and others, is highly praised for their exceptional work and dedication to their residents. They made the building feel like a home and were always approachable, knowledgeable, and helpful. Their team members, including Tanya, MaryLyn, Brenda, and Jen, were kind, professional, and genuinely cared about the well-being of the community.
Unsatisfactory Experiences
Unfortunately, some residents had negative experiences with the management team. Several residents reported poor communication, lack of responsiveness, and unhelpful staff. Some mentioned that the team was unprofessional, rude, and dismissive.
Mold and Insurance Claims
One resident, Sierra Christianson, had a particularly frustrating experience with Katrina, a member of the management team. She was seeking documentation for an insurance claim related to mold found in her apartment, but was met with resistance and rudeness from Katrina. The resident was eventually forced to deal with Katrina while she was out sick, who refused to provide the necessary documentation and was dismissive of their concerns.
Property Issues and Maintenance
Several residents mentioned property issues, such as faulty heat and hot water systems, poor maintenance, and lack of attention to resident concerns. These issues led to lengthy periods of displacement and stress for the residents.
Overall Dissatisfaction
Many residents were unhappy with the management team, citing poor communication, lack of responsiveness, and unhelpful staff. The team was often criticized for prioritizing profits over people, leading to a sense of mistrust and dissatisfaction among the residents.
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