Integrity, Service, and Innovation
Who We Are
Wallace H. Campbell & Co. is a third-generation, family-owned and operated business that has been serving the real estate industry for over 70 years. With a rich history of innovation and a commitment to excellence, our company has established itself as a leader in the Maryland real estate market. Our roots date back to 1952, when Wallace H. Campbell founded our company, making us one of the first third-party property management firms in the Baltimore area. Our legacy is built on a foundation of integrity, service, and innovation.
Our Pillars
At Wallace H. Campbell & Co., we believe that our guiding principles are supported by three pillars: Integrity, Service, and Innovation. These pillars constitute the foundation of our decades of success.
Integrity
Integrity is the core of who we are and what we do. We hold ourselves personally accountable to the highest standards of ethics and integrity while treating each of our clients, customers, and tenants fairly and equally. We believe that building strong relationships is crucial to our success, and we strive to create a sense of community and trust among our stakeholders.
Service
As a family-owned and operated business, you will always be treated like a member of the family. We go above and beyond to look out for your best interests. Our core responsibility is to ensure that all of your needs are met quickly, efficiently, and with a focus on optimizing your financial prospects. Every decision we make has our customers in mind, and we are dedicated to making their satisfaction our top priority.
Innovation
Wallace H. Campbell & Co. fosters an environment of continuous improvement, from technology to management to financial strategy. We constantly push ourselves and our teams to do what we do a little better than we used to do it. We believe that innovation is key to staying ahead of the curve and providing our customers with the best possible services.
About Our Team
Our team of professionals is comprised of experienced individuals with a deep understanding of the real estate industry. Our team members are dedicated to providing exceptional service and are committed to delivering results that exceed our customers' expectations.
The Services We Offer
Wallace H. Campbell & Co. is a full-service real estate company that offers a wide range of services across nearly all real estate industry segments. Our services include:
- Commercial: Property management, asset management, tax appeals, leasing, and sales brokerage for office and retail commercial spaces across Maryland.
- Healthcare: Expertise in the complexities of healthcare property management and lease management & brokerage for hospitals, medical office buildings, and other healthcare facilities across Maryland.
- Mixed Use: Expertise in both the commercial and residential real estate spaces, making us the ideal solution for mixed-use properties in Maryland.
- Condominium & Association: One of the first full-service condominium & association property management companies in Baltimore, providing services such as budgeting, accounting, and dispute resolution.
- Apartments: Full-service property management for apartment complexes of all sizes and complexities.
- Affordable Housing: Long history of providing full-service property management and compliance monitoring and reporting for all types of affordable housing.
Our Industries
Wallace H. Campbell & Co. serves a wide range of industries, including:
- Healthcare
- Commercial
- Mixed Use
- Condominium & Association
- Apartments
- Affordable Housing
Overview of Reviews
Positive Comments
The company is praised for its professionalism, courteous staff, high standards, and timely follow-through. Many reviewers appreciate the company's knowledge, responsiveness, and friendliness. The company is also commended for its technology, allowing easy access to management documents and resident architectural review requests.
Negative Comments
On the other hand, some reviewers express frustration with the company's unprofessional staff, poor management, and lack of responsiveness. Some reviewers mention difficulty in getting in touch with the company, and others express dissatisfaction with the maintenance and security of the properties.
Detailed Summary
Professionalism and Staff
Some reviewers praise the company's professionalism and courteous staff, while others express frustration with unprofessional staff and poor customer service.
Management and Maintenance
The company is commended for its management and maintenance of properties, but some reviewers express dissatisfaction with the company's ability to manage properties, citing issues with maintenance, security, and responsiveness.
Technology and Accessibility
The company's technology is praised for its ease of use and accessibility, but some reviewers mention issues with accessibility, citing difficulties with wheelchair accessibility and access to the building.
