Find your new home, stress-free
Dedicated Property Management in Mount Vernon, Baltimore
Mount Vernon Apartments stands out as one of Mount Vernon's leading apartment management companies. With a focus on offering exceptional customer service and spacious, comfortable apartments, we've helped countless individuals and families find their perfect homes.
Exceptional Properties in Prime Locations
Our portfolio boasts a diverse selection of pet-friendly apartments in desirable locations throughout Mount Vernon. Whether you seek a modern high-rise or a cozy townhouse, our dedicated team can guide you through the process of finding the perfect property to suit your unique needs and preferences.
Tailored Services for Seamless Renting
We understand that renting an apartment can be a daunting experience. That's why we offer a range of services designed to streamline the process. Our experienced team handles everything from application processing to lease signing and move-in arrangements. We're also proud to offer:
- 24/7 Emergency Maintenance: Our on-call maintenance technicians are always available to address any urgent repairs or concerns.
- Package Concierge: Access a 24/7 package concierge center for receiving deliveries, accepting packages, and storing valuables.
- Responsive Leasing Team: Our dedicated leasing team is available to answer your questions, address concerns, and guide you through the rental process.
Award-Winning Service and Recognition
Mount Vernon Apartments has received numerous accolades for our exceptional service and property management skills. We take pride in our achievements, including:
- ApartmentRatings.com Top Rated Award
- ApartmentGuide.com 5-Star Rating
- TripAdvisor Neighborhood Rating 4.5 Stars
- Google 4.9 Stars
- Yelp 5 Stars
Start Your Stress-Free Apartment Search Today
At Mount Vernon Apartments, we believe renting should be a positive experience. Our commitment to transparency, personalized service, and convenient amenities makes the process enjoyable and hassle-free. Contact us today and discover the difference our exceptional property management can make in your apartment search!
Overall Experience
The reviews for MTV Apartments are mixed, with some customers having a positive experience and others having a nightmare.
Positive Comments
Tim Welsh, the leasing agent, is praised for being top-notch, helpful, and having the customer's best interest at heart. He is described as responsive, knowledgeable, and helpful in the move-in process.
Negative Comments
On the other hand, several customers have had a terrible experience with MTV Apartments. They report that the company is inept, employees are unprofessional, and maintenance is deplorable. Customers have complained about lost packages, broken elevators, no hot water, and poor communication from management.
Customer Issues
Some common issues reported by customers include:
- Incompetent employees and management
- Poor maintenance and upkeep of the property
- Lost or missing packages
- Lack of communication from management
- Long wait times for maintenance and repairs
- Poor living conditions, including dirty and rundown apartments
