Live in Utah, Love your Apartment
At 1st Lake Properties, we are committed to providing exceptional living experiences and unparalleled customer service to our residents. Since 1970, we have been dedicated to upholding a time-honored commitment to apartment management excellence in the New Orleans metro area. Our team of highly skilled professionals is dedicated to ensuring that every resident feels welcome, valued, and supported throughout their living experience.
Our Services
We offer a wide range of services designed to make your life easier and more enjoyable. Our Resident Portal is a convenient online platform where you can pay your rent, submit maintenance requests, access exclusive rewards, and much more. We also offer self-storage units and gated parking for added convenience. Our Preinstalled WiFi from Cox is available in select apartment homes, and we offer a transfer policy that allows you to move within our community with minimal hassle.
Apartment Living
At 1st Lake Properties, we offer spacious one, two, and three-bedroom apartments throughout the New Orleans metro area, including Metairie, Kenner, River Ridge, Slidell, Mandeville, Covington, and Baton Rouge, Louisiana, as well as Picayune, Mississippi. Our apartments are thoughtfully designed to provide the perfect blend of comfort, functionality, and style. From our elegant apartments in Pelican Bay to our stunning views at Lake Towers, every 1st Lake Properties community is designed to provide a truly exceptional living experience.
Community Involvement
At 1st Lake Properties, we are committed to being good neighbors and responsible corporate citizens. We believe strongly in giving back to the communities we serve and support local initiatives and charitable organizations that align with our values. We are proud of our legacy of community involvement and look forward to continuing to make a positive impact in the years to come.
Careers
We are always looking for talented and dedicated individuals to join our team. If you are passionate about customer service, property management, or marketing, we encourage you to explore our career opportunities and join us in our mission to provide exceptional living experiences to our residents.
Contact Us
To learn more about 1st Lake Properties and our services, please visit our website or contact us at info@1stlake.com or (phone number).
Positive Experiences
- Residents have praised the front office staff for being helpful and catering to their needs.
- One reviewer mentioned that the apartment is quiet and recommended it to others.
- A leasing agent, Christina, was commended for making the leasing process easy and stress-free.
- The maintenance team, particularly John, was praised for their prompt and professional response to a water leak issue.
Negative Experiences
- Several reviewers reported negative experiences, including:
+ Mold infestation and refusal to take responsibility
+ Unfair and deceptive practices regarding referrals and fees
+ Poor management, including multiple leasing agents and unhelpful staff
+ Unresolved issues with deposits and damages
+ Broken gates and parking issues
+ Poor construction quality and lack of maintenance
Common Concerns
- Management and staff were often criticized for being unhelpful, rude, and dismissive.
- Residents reported difficulty in getting issues resolved and receiving responses to their concerns.
