Building Bridges, Building Communities
At Guardian, we believe that housing goes beyond the building. It's about cultivating relationships, growing careers, and investing in communities. We are dedicated to providing innovative real estate solutions that prioritize community and housing for all. Our key to creating lasting value is developing relationships built on mutual trust, respect, and appreciation.
Our Services
We offer a range of services that cater to the multifamily industry, including development, management, and investment. Our development team is dedicated to creating high-quality properties that meet the needs of our residents. Our management team provides resident-focused care, maximizing property performance, and creating value for owners. Our investment team realizes solid, dependable returns while prioritizing the longevity and sustainability of our investments.
Our Mission
We are on a mission to provide the highest level of sophistication, experience, and value in the multifamily industry. We don't shy away from complex situations and thrive in the intricacies of the industry and market. We are a customer-focused team committed to supporting and lifting communities in the Pacific Northwest.
Our Team
Our team is made up of seasoned professionals who have navigated multiple market cycles and have a track record of successful performance. Our leadership team is committed to nurturing the next generation of leaders and relentlessly pursuing excellence. We believe in teamwork, from the ground up, and our key to creating lasting value is developing relationships built on mutual trust, respect, and appreciation.
Our Awards and Recognition
We are proud of the recognition our team members and communities have received over the years from organizations like Ellis Partners in Management Solutions, the Portland Business Journal, local Affordable Housing Management Association chapters, and more. Most recently, Guardian was recognized as a Top Workplace by The Oregonian for the second year in a row.
Our Commitment
We understand that creating lasting value means not only investing in physical properties but also in the people and the communities in which they are located. We are committed to supporting our communities and the programs that enhance the lives of our residents.
Poor Customer Service and Management
The majority of the reviews express dissatisfaction with Guardian's customer service and management. Many reviewers have experienced unprofessional behavior from staff, including rudeness, ignoring phone calls and emails, and a lack of responsiveness to concerns.
Neglect of Properties
Several reviewers have mentioned the neglect of properties, including poor maintenance, cleanliness, and safety issues. This has led to frustration and anger among tenants, who feel that Guardian is not taking their concerns seriously.
Communication Breakdown
A common theme among the reviews is a breakdown in communication between Guardian and its tenants. Many reviewers have mentioned that they were not informed about changes to leases, rent increases, or other important issues.
Positive Experiences
However, a few reviewers have had positive experiences with Guardian, praising the company's efforts to care for its residents and maintain clean and safe living environments.
Misrepresentation and Lack of Transparency
Some reviewers have accused Guardian of misrepresenting its properties and services, leading to disappointment and frustration when the reality does not meet expectations.
Problems with Lease and Rent
Several reviewers have experienced issues with leases and rent payments, including unexpected changes to lease agreements and difficulties in resolving disputes.
Lack of Empathy and Understanding
Many reviewers have expressed frustration with Guardian's lack of empathy and understanding when dealing with personal issues, such as illness or financial difficulties.
