Putting the advantage back in your hands since 1984.
With over 40 years of experience, AIM Realty, Inc. is a full-service Houston real estate property management company dedicated to providing exceptional service to our clients. Our team of professionals is committed to finding qualified candidates who will rent your property, providing rental income for you. We understand the importance of proper property management, which is why we cater to individual investors, property management companies, and real estate developers.
Our Services
At AIM Realty, Inc., we offer a wide range of property management services designed to meet the unique needs of our clients. Our extensive services include:
- Renovation Services: We provide expert renovation services to help you prepare your property for rent or sale.
- Rental Services: Our team handles all aspects of rental management, from finding qualified tenants to collecting rent and handling maintenance issues.
- Relocation Services: We assist relocation companies and individuals in finding suitable properties for their clients or loved ones.
- Payment Processing: We streamline the payment process, making it easy for tenants to pay rent and for you to receive payments.
At AIM Realty, Inc., we pride ourselves on our professionalism, attention to detail, and commitment to providing exceptional customer service. Our team of experts is dedicated to ensuring that your property is well-maintained, well-marketed, and profitable. With our extensive experience, we understand the importance of proper property management and strive to deliver results that exceed your expectations.
Our Team
Our team of professionals at AIM Realty, Inc. is committed to providing the highest level of service to our clients. Our team includes:
- Ross Klingberg: President, Designated Real Estate Broker
- Bill Klingberg: Real Estate Broker
- Tony King: Field Representative
- Keith Linhoff: Field Representative
- Sandra Kocurek: Repair Department Manager
- Jennifer Serrano: Repair Representative
- Kim Ross: Leasing Manager
- Rose Botto: Leasing Renewal Manager
- Norma Jean Emanis: Application Manager
- Theresa McCollie: Delinquency Manager
- Becky King: Accounting
- Jana Dillion: Accounting
- Elesa Rodriguez: CSR/File Clerk
Contact Us
For more information on how AIM Realty, Inc. can assist you with your property management needs, please contact us at 281-440-4418 or ross.klingberg@aimrealty.com.
Customer Service and Experience
The reviews suggest that AIM Realty, Inc. has a mixed record when it comes to customer service and experience. While some customers have had positive experiences with the company, others have reported negative interactions with customer service representatives. Some reviewers have praised the professionalism and helpfulness of staff members, while others have expressed frustration with the company's response to issues and concerns.
Communication and Follow-up
There are mixed opinions about AIM Realty, Inc.'s communication and follow-up skills. Some reviewers have reported receiving prompt responses to their inquiries and concerns, while others have had difficulties getting in touch with the company. Some reviewers have praised the company's use of a repair line that allows for leave of detailed message and a call back within 24 hours, while others have reported issues with getting a timely return call.
Service Quality
The reviews suggest that AIM Realty, Inc. has some strengths and weaknesses when it comes to service quality. Some reviewers have reported having issues with property maintenance and repairs, while others have praised the company's ability to handle repairs and maintenance in a timely manner. Some reviewers have reported having to pay deductibles for repairs, which is listed in their lease agreement.
Employee Performance
There are mixed opinions about the performance of certain employees at AIM Realty, Inc. Some reviewers have praised the professionalism and helpfulness of Ms. Rose, while others have reported negative experiences with agent Rose Botto.
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