Building Your Future On Our Past
At Valley Income Properties, we pride ourselves on being a results-driven property management company that specializes in providing top-notch services to property owners and investors in the residential and commercial real estate industry. Our team of experienced professionals has a cumulative total of nearly 70 years of experience in the stabilization, rehabilitation, marketing, and management of properties, ensuring that our clients receive the highest level of expertise and attention to detail.
Our Philosophy
Our approach is hands-on and aggressive in nature, with the objective of developing owner equity and increasing property cash flow. We work closely with our clients and our management staff to develop a detailed plan of action to ensure a financially sound direction for their property. Our team is dedicated to providing unparalleled oversight, aggressive marketing, and strict management philosophy, resulting in increased profit margins, reduced operating expenses, and overall property value gains.
Services
We offer a wide range of services designed to meet the unique needs of property owners and investors. Our services include:
- Full Service Property Management: Through our strict management philosophy, unparalleled oversight, and aggressive marketing approach, we have a proven track record of increased profit margins, reduced operating expenses, and overall property value gains.
- Month End Financial Reports: Our financial reports are based on a 1st to 30th (or the last day of the month) accounting cycle, providing our clients with a clear and accurate picture of their property's financial performance.
- Full Service Property Maintenance: Through our sister company, Consolidated Management Services, LLC (CMS), we have the capacity to handle all your property's day-to-day maintenance needs, from simple repairs to full-scale renovations.
- Distressed Property Redevelopment Services: We provide the organizational expertise and oversight for all your renovation needs, specializing in the repositioning of multifamily, residential, and commercial properties.
- Property Inspection Reports: Our customized property inspection report provides valuable operational insight for apartment owners seeking analysis or critique of their property's current operations.
- Expense Structure Analysis: Our team analyzes the most recent 12-month operating statements for the property, identifying discrepancies or soft spots in the expense structure and providing recommendations for improvement.
Why Choose Valley Income Properties?
At Valley Income Properties, we are committed to providing our clients with exceptional service, expertise, and results. Our team is dedicated to developing owner equity and increasing property cash flow, ensuring that our clients receive the highest possible returns on their investment. Whether you're a seasoned investor or a first-time property owner, we have the expertise and resources to help you achieve your goals.
Poor Maintenance and Repairs
The residents of The Vines On Highland, managed by Valley Income Properties, have experienced numerous issues with maintenance and repairs. One resident reported 13 different things that needed to be repaired in their apartment, including a leaking kitchen sink, bathtub faucets, and a noisy air conditioner. Another resident had to throw away hundreds of dollars' worth of food when their refrigerator broke down and wasn't replaced for five days.
Unresponsive Management
Residents have reported that the management team is unresponsive and unhelpful. One resident tried to request to vacate their unit online, but the system wasn't working, and they didn't receive a response from the management team. Another resident had to make numerous calls and work orders to get their cooler repaired, but to no avail.
Deposit Disputes
Several residents have reported disputes with the management team over their security deposits. One resident was told they wouldn't get their deposit back because the online system wouldn't accept their notice to vacate, despite multiple emails to the management team. Another resident was charged partial rent for June and late fees, even though they had notified the management team they were leaving on June 1st, when their lease was up.
Health and Safety Concerns
Residents have reported health and safety concerns, including cockroaches, bedbugs, and criminal activity on the property. One resident reported that the property doesn't even have a real manager's office on site, making it difficult for residents to get in touch with the management team.
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