Your Property is Our Priority
HomeRiver Group Boise stands as a leading property management company dedicated to empowering property owners and residents in the Boise area. With a comprehensive suite of services and a local touch, our team ensures complete peace of mind whether you're a homeowner, investor, or tenant.
For Property Owners
- Rental Property Management: From tenant selection and screening to rent collection, maintenance coordination, and comprehensive reporting, we take care of every aspect of property ownership.
- Brokerage Services: Our experienced agents guide you through the process of buying, selling, or investing in properties.
- Portfolio Acquisitions: Expanding your real estate portfolio? We seamlessly facilitate the acquisition of new properties.
For Residents
- Leasing & Renewals: Streamline the process of finding the perfect home with our online leasing services and tenant portal.
- Maintenance & Repairs: Enjoy prompt and efficient maintenance services, ensuring a comfortable living environment.
- Communication & Transparency: Enjoy open communication with our dedicated property managers through owner and resident portals.
Dedicated Expertise and Resources
Our multi-state footprint and unified platform enable us to provide clients with a unique combination of:
- Local Expertise: A deep understanding of the Boise market ensures optimal results.
- Centralized Operations: Streamlined communication and reporting across all locations.
- Asset Management: Comprehensive management strategies for optimal property performance.
Client Testimonials and Recognition
"HomeRiver Group has consistently exceeded our expectations. Their professionalism, responsiveness, and personalized approach make them the best in the business." - Satisfied Client
Join Us
HomeRiver Group offers competitive salaries, comprehensive benefits, and the opportunity to make a real impact on the lives of our clients.
We are committed to
- Providing exceptional service with local expertise
- Delivering comprehensive property management solutions
- Building strong relationships with our clients
Poor Customer Service
Several reviewers have expressed their disappointment with the customer service provided by Homeriver Group. The majority of the reviews are 1-star ratings, with many reviewers describing the service as "beyond poor, " "terrible, " and "unprofessional." Reviewers have reported difficulties in getting in touch with the property management company, with some statements saying that the call quality was poor and that many of their calls were routed to India or the Philippines.
Lack of Communication
Several reviewers have complained about the lack of communication from the property management company. Reviewers have reported that the company failed to contact them regarding important issues, such as changes to property management or maintenance requests. Reviewers have also reported that they had to wait long periods of time to receive responses to their inquiries, or that they never received responses at all.
Maintenance Issues
Reviewers have reported a range of maintenance issues, including a broken shower, non-functioning appliances, and a lack of cleaning after the previous tenant moved out. Reviewers have also reported having to wait long periods of time for maintenance requests to be addressed, or that the issues were never fully resolved.
Unprofessional Behavior
Reviewers have also reported unprofessional behavior from the property management company, including a property manager who was reluctant to schedule an in-person appointment and then failed to show up for the appointment. Reviewers have also reported being treated disrespectfully by the company, with some stating that they were made to feel like they were inferior to the property management company.
Positive Review
One reviewer, Michelle Retallic, had a positive experience with Homeriver Group and praised the friendly and helpful staff, particularly Marissa Rice in the Idaho Falls office.
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