Your Vision. Unrestricted.
Citi-Wide Property Management is a locally owned and operated company serving the Watertown, South Dakota area since 1988. We specialize in providing comprehensive rental management services for landlords and homeowners with rental properties. We understand the unique challenges and rewards of rental property ownership, and are dedicated to offering a seamless and stress-free experience for our clients.
For Landlords & Investors
- Tenant Acquisition & Screening: We handle all aspects of tenant selection, from marketing and showcasing your property to conducting thorough background checks.
- Lease & Contract Management: We draft and manage clear lease agreements, ensuring compliance with all local regulations.
- Property Maintenance & Repairs: We coordinate maintenance requests from tenants and manage relationships with reliable contractors.
- Rent Collection & Accounting: We collect rent on time and provide detailed monthly reports, ensuring accurate accounting of your investment.
- Year-End Statements: We provide comprehensive year-end statements for your records.
For Tenants
- Responsive Communication: We are committed to clear and consistent communication with tenants, addressing their concerns promptly.
- Smooth Application Process: We streamline the application process, making it easy for qualified tenants to move in.
- Transparent Billing: We provide detailed invoices for rent and other charges.
- Professional Management: We handle all the paperwork, maintenance issues, and communication with the landlord, so you can focus on enjoying your rental property.
Our Commitment
We are dedicated to:
- Maximizing your rental income: By leveraging market knowledge and data-driven strategies, we find qualified tenants and ensure optimal rent.
- Protecting your investment: Our comprehensive screening process and meticulous property care minimize vacancy and maintenance costs.
- Providing excellent customer service: We offer personalized communication and prompt responses to ensure a positive tenant and landlord experience.
Experience the Citi-Wide Difference
With decades of experience and a team of skilled professionals, Citi-Wide Property Management is your trusted partner in rental property management. Contact us today to learn how our expertise can benefit you and achieve the peace of mind you deserve as a rental property owner or investor.
Overall Quality of Service: Citi-wide apartments have received both positive and negative reviews from their tenants. While some customers have praised the friendly staff, ease of communication, and maintenance, others have complained about discrepancies in their apartments, noise issues, and poor management.
Positive Comments: Many reviewers have commended Citi-wide for their friendly and helpful staff, including Traci, who worked with one reviewer to find the perfect apartment. The company's ease of communication and ability to work with tenants on lease terms have also been praised. Additionally, several reviewers appreciated the convenience of using the company's app to pay rent.
Negative Comments: However, multiple reviewers have expressed dissatisfaction with their experiences at Citi-wide apartments. Some have reported finding issues with their apartments, such as missing amenities like washer and dryer or working microwave. Others have complained about poor maintenance, noise issues, and a lack of response to concerns. One reviewer even reported being harassed and tortured by the property manager, Traci, when trying to exit their lease.
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