Let Our 43 Years of Experience Work For You.
Since 1980, Cal West Property Management has been a trusted partner to property owners and investors in San Jose and surrounding communities. With over 43 years of experience, we understand the complexities of property ownership and the challenges associated with managing investment properties. Our dedicated team of professionals is committed to providing comprehensive and personalized property management solutions tailored to your specific needs.
1. Tenant Acquisition and Screening
- Utilizing advanced screening tools and comprehensive criteria to attract and identify qualified tenants.
- Implementing a clear and efficient lease agreement to ensure mutual understanding and accountability.
2. Property Management Services
- Effective rent collection and payment management.
- Regular property inspections and maintenance coordination.
- Comprehensive reporting and financial transparency.
3. Client Communication and Transparency
- Open and regular communication with owners and tenants.
- Accessibility to online portals for convenient property management and communication.
- Commitment to open and honest communication throughout the tenancy.
4. Market Expertise and Analysis
- Data-driven market analysis to determine optimal rental rates and market positioning.
- Stay updated on local rental trends and regulatory changes.
5. Tenant Retention and Communication
- Proactive tenant communication and dispute resolution.
- Strategies to enhance tenant retention and minimize vacancy rates.
6. Comprehensive Resource Support
- Access to a network of reliable vendors and contractors.
- Legal and compliance guidance for property management practices.
Why Choose Cal West Property Management?
- Experienced and certified property managers.
- Proven track record of successful property management.
- Client-focused approach with personalized solutions.
- Competitive fees and transparent billing practices.
- Strong communication and responsiveness.
Lack of Service and Unresponsiveness
Several authors have expressed concerns about the lack of service they have received from Cal West. Hanahou, who gave a 1-star rating, mentioned that the company has not returned calls, provided requested service, and even questioned whether they were on record as a customer. A series of issues were listed, including power outages, leaks, and failed door locks, which were reported and went unaddressed.
Positive Experience
On the other hand, most authors had a positive experience with Cal West. Robert and his team were described as professional, easy to work with, and responsive to needs. They managed properties well, handled day-to-day management, and provided timely responses to issues.
Concerns about Regular Inspections
Roger Howard, who gave a 4-star rating, expressed concern that Cal West may not perform regular property inspections to identify potential maintenance issues.
Exceptional Customer Service
Many authors praised Cal West's exceptional customer service, with some mentioning that the staff is helpful, responsive, knowledgeable, and professional. The company's ability to provide prompt attention to clients was also highlighted.
Peace of Mind
Joanne praised the company's ability to provide peace of mind for both tenants and owners, citing the staff's hard work, quick responses, and expertise in various departments.
High-Quality Services
Michael Winkler and others praised the company's high-quality services, reasonable prices, and professional approach. Josephine Donahue was impressed with the team's professionalism and responsiveness, and Joseph Lucchesi was satisfied with the company's ability to handle maintenance issues in a timely fashion.
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