Our Vision and Mission
Asset Living is driven by the unwavering vision of creating thriving communities and fostering a positive impact on the lives of residents and clients. Our mission is to provide exceptional property management services that elevate the living experience and drive value for every community we serve.
Expertise and Experience
With over 38 years of industry experience and a portfolio spanning across the United States, Asset Living has established itself as a leading force in the real estate landscape. Our team of passionate professionals leverages data-driven insights and innovative technology to deliver tailored solutions that meet the unique needs of each community.
Dedicated Teams and Client-Centric Approach
Our diverse team of over 8,500 employees across 40+ states comprises dedicated property management experts who are passionate about exceeding expectations. Client-centricity is at the heart of our philosophy, and we prioritize clear communication and personalized solutions to ensure client success.
A Range of Services
Asset Living offers a comprehensive suite of services spanning across various property types, including multi-family, student housing, affordable housing, and build-to-rent communities. Our services include:
- Multi-Family Property Management: Comprehensive management of all aspects of apartment living, ensuring resident satisfaction and property value preservation.
- Student Housing Management: Specialized expertise in managing housing communities catering to the specific needs of students.
- Affordable Housing Management: Dedicated solutions to ensure compliance with government regulations and enhance affordability for low-income residents.
- Build-to-Rent Management: Partnership and guidance throughout the development and operational stages of custom-built communities.
Building Vibrant Communities
Asset Living fosters a sense of community by:
- Implementing resident engagement programs and events
- Prioritizing property maintenance and landscaping
- Collaborating with local stakeholders for neighborhood improvements
Continuous Innovation and Collaboration
Empowered by a spirit of innovation and a commitment to collaboration, Asset Living actively:
- Invests in cutting-edge technology to streamline processes and enhance transparency.
- Fosters partnerships with industry leaders to share best practices and drive innovation.
- Supports local initiatives and community outreach programs.
Accountability and Service Issues
Most reviewers have had negative experiences with Asset Living, complaining about maintenance issues, lack of response from management, and poor service. Logan Dumond, Joseph Mosebar, and Allyson Dumond all mentioned that they had to deal with neglected maintenance requests, including a power outage that lasted for over two weeks. Additionally, Logan Dumond and Joseph Mosebar reported difficulty getting in touch with anyone at the company, while Allyson Dumond's experience was that they lied to her about processing her security deposit.
Carpet Cleaning Controversy
Y. Martinez, a resident of Stonegrove Fall Creek in Houston, had a positive experience with the staff but suffered from unfair carpet cleaning charges after moving out. Despite leaving the carpets in good condition, according to the contract, the company deducted a significant portion of her deposit for carpet cleaning and odorizing, which she believes is a double charge. Her repeated attempts to discuss the issue with the company have been met with ignored emails and phone calls.
Fraud and Theft
Lance Fontenot's experience was decidedly the worst. As an employee, he was involved in an accident and couldn't work for a while, only to be told he would be fired if he didn't work 40 hours. The manager, John Remington, stole over $4,000 worth of tools from him and was also allegedly embezzling company funds. When Lance Fontenot informed corporate, they took no action. He was forced to quit and move out of state due to financial difficulties.
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