At Ultimate Properties, we are a family-owned and operated business that has been serving the West Valley area for over 30 years. Our story began in 1988 when our founder, Mike Reid, started his career in residential real estate. Over the years, we have grown and evolved to become one of the leading property management companies in the region.
Our History
Mike Reid, the sole owner of Ultimate Properties, has a wealth of experience in residential real estate, having worked in the industry since 1988. In 1994, he and his wife, Vanessa, took the leap and launched their own property management company, which eventually grew to manage over 200 properties. This marked the beginning of Ultimate Properties, a business that would eventually expand to manage over 900 single-family units and expand into residential sales and commercial management and leasing.
Our Mission
Our mission at Ultimate Properties is simple: we strive to be honest and dependable with our clients and customers to ensure the highest quality of service. We believe that trust and transparency are essential in any business, and we make it our priority to build lasting relationships with our clients. With over 30 years of experience in real estate and an A+ Better Business Bureau rating since 1995, you can trust that you are in good hands with Ultimate Properties.
Our Services
At Ultimate Properties, we offer a range of services designed to make your life easier and your property more profitable. Our core services include:
- Property Management: Our team of experienced professionals will take care of all the day-to-day tasks associated with property management, from rent collection to maintenance and repairs.
- Residential Sales: Whether you're buying or selling a home, our expert agents are here to guide you through the process, ensuring a smooth and stress-free experience.
- Investment Consulting: With years of experience in property management, we know what it takes to create a profitable investment in the West Valley. Our team can help you find the perfect rental property and develop a customized investment strategy to meet your goals.
Meet the Team
At Ultimate Properties, we pride ourselves on our talented and dedicated team. From our seasoned property managers to our expert agents, our team is committed to providing exceptional service to our clients.
Testimonials
What our clients are saying:
- "I have been renting from Ultimate for 4 years now. I have rented before and I have never loved a property management company more than I do this one. That is one of the many reasons why we have stayed for so long. The staff has been amazing to me and my entire family. Every time I have had a maintenance issue or just had a question the staff has been super easy to communicate with and my questions and concerns have been resolved. Thank you for being such an outstanding company we have loved renting from you guys." - Brooke S.
- "Ryan and the Ultimate team were awesome realtors. They did an amazing job at engaging us and making the experience fun. They even checked up on us after we closed! Thank you!" - Sabrina S.
Get in Touch
Ready to experience the Ultimate Properties difference? Contact us today at 623-376-8870 or visit our website to learn more about our services and how we can help you achieve your goals.
Customer Service Issues
The reviews highlight several instances where customers were unhappy with the customer service provided by Ultimate Properties. Some customers felt that the company was slow to respond to maintenance requests and that the work orders for repairs took a while to complete. Additionally, some customers reported having difficulty getting ahold of the company and receiving timely responses to their concerns.
Unfair Charges
Several customers reported being charged unfairly for repairs and maintenance. Some customers felt that they were charged for repairs that were not necessary or that they were not given proper notice of the charges. One customer reported being charged for a toilet seat replacement that was not necessary.
Safety Concerns
One customer reported feeling unsafe in their home due to constant rock-throwing by neighborhood children. The customer reported that Ultimate Properties was aware of the issue but did not take any action to address it.
Positive Experiences
On the other hand, some customers reported having positive experiences with Ultimate Properties. One customer reported that the company was very nice, polite, and helpful, and that they provided excellent customer care. Another customer reported that the company worked well with tenants and that they were able to maintain a long-term rental agreement.
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