Serving With Caring and Competence
Our Commitment to Caring Communities
The Hignell Companies have been building and managing caring communities across Northern California since 1948. We believe that every individual deserves to live, work, and grow in a supportive and nurturing environment. This guiding principle drives our commitment to excellence in every aspect of our work.
What We Do
We offer a comprehensive suite of services that cater to the diverse needs of our residents, homeowners, and community stakeholders.
Our Services Include
- Property Management & Rentals: Comprehensive management services for residential and commercial properties, including tenant screening, rent collection, maintenance, and tenant communication.
- HOA Management: Association board management services to foster community cohesion and effective governance.
- General Contracting: Construction and maintenance services for properties, ensuring quality and efficiency.
- Caring Community Teams: A unique program that fosters connections and enhances the overall well-being of apartment communities.
- Senior Living: Specialized care and support for seniors in our Courtyard of Chico community.
Our Values
Our core values guide everything we do:
- Caring: We treat every individual with respect and compassion.
- Communication: We maintain open and transparent communication with our stakeholders.
- Convenience: We simplify your life by offering a one-stop-shop for your property needs.
- Competence: We are skilled and experienced professionals committed to excellence.
- Cost-Effectiveness: We provide exceptional value for your investment.
Our Mission
Our mission is to create caring communities that empower individuals and families to thrive. We believe in fostering meaningful connections, fostering personal growth, and providing a sense of belonging.
Join Us
The Hignell Companies values diversity and welcomes individuals who share our passion for creating positive change. We offer competitive compensation, comprehensive benefits, and the opportunity to make a real difference in the lives of our residents and the communities we serve.
Security Concerns
Several reviewers have expressed concerns about the security at Hignell's apartments. Jessica W. mentioned that despite claims of having security, her $400 bike was stolen and her car window was smashed and broken into. The apartment complex's response was unsatisfactory, and Jessica does not feel safe in the community.
Difficulty in the Rental Process
Jo N. had a terrible experience with Hignell, stating that they took over a month to respond to her application and lied to her about the eligibility criteria. Nicholas L. also experienced difficulties in the rental process, citing long response times and unhelpful staff. Krystle M. struggled to get repairs done and was charged for damages she felt were not her responsibility.
Poor Customer Service
Nick L. and Krystle M. both mentioned that they received unhelpful responses from Hignell staff, with Nick being told to check the company's website for assistance and Krystle being left with unanswered questions about repairs. Ju W. had a negative experience with Hignell's management, which did not take action to address vandalism in the complex.
Some Positive Experiences
However, some reviewers had positive experiences with Hignell. Matthew B. praised the company's responsiveness and accountability, and Foggy H. was impressed with the cleaning services provided by Hignell.
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