Honest. Client-Centered. Local.
Our Mission and Values
At Desert Canyon Mortgage, we pride ourselves on being a family-owned and locally-operated business for over 20 years. Our mission is to provide exceptional customer service and exceptional advice to our clients, making the homebuying process as seamless and stress-free as possible. We believe that every individual deserves a personalized approach to their mortgage needs, and that's exactly what we strive to deliver.
Our Services
We offer a wide range of mortgage products and services, designed to cater to the unique needs of our clients. Whether you're a first-time homebuyer, a real estate investor, or simply looking to refinance your mortgage, we've got you covered. Our services include:
- Conventional Loans: Our conventional loans offer flexible repayment terms, low down payment options, and competitive interest rates.
- VA Loans: Designed for our nation's veterans and their families, our VA loans offer exclusive benefits and flexible terms.
- FHA Loans: Our FHA loans provide affordable mortgage options for homebuyers, with lower down payment requirements and more lenient credit standards.
- USDA Loans: Our USDA loans serve rural areas, offering streamlined loan processing and competitive rates.
- Refinance: We offer refinance options for homeowners looking to lower their mortgage rates, simplify their mortgage payments, or tap into their home's equity.
- Reverse Mortgage Loans: Our reverse mortgage loans provide retirees and seniors with a tax-free source of income, allowing them to live comfortably in their homes.
Meet Our Team
At Desert Canyon Mortgage, we're committed to building long-term relationships with our clients. Our team of experienced loan officers, processors, and staff work together to ensure that every individual receives personalized attention and exceptional service.
Meet our loan officers:
- Brittney Pogue: As a second-generation owner and loan officer, Brittney prioritizes her clients' needs, providing exceptional guidance and support throughout the homebuying process.
- Max Pogue: With years of experience in the mortgage industry, Max is dedicated to guiding his clients through the complex process of mortgage lending.
- Silvia M. Pedraza: A seasoned loan officer, Silvia has decades of experience in home loan lending and is committed to delivering exceptional service and results.
- Taylor Dietrich: As a loan processor, Taylor enjoys coming to work every day, utilizing his skills to simplify the home loan process for borrowers.
What Sets Us Apart
At Desert Canyon Mortgage, we pride ourselves on our commitment to customer service, transparency, and community involvement. We believe that every client's experience is unique, and we tailor our services to meet their individual needs. Our team operates with integrity, honesty, and professionalism, ensuring that every client feels valued and supported throughout their mortgage journey.
Our Community Involvement
As a local business, we're committed to giving back to our community. We participate in various charity events and sponsor local organizations, demonstrating our dedication to making a positive impact on the lives of our neighbors.
Get Started
Whether you're looking for a new mortgage, refinancing your existing loan, or simply seeking guidance, Desert Canyon Mortgage is here to help. Browse our website, contact us today, and let us guide you through the mortgage process with ease and confidence.
Customer Satisfaction
Overall, the reviews suggest that Desert Canyon has exceeded expectations in terms of customer service and mortgage loan processing.
Unique Situations
One reviewer, Linda Nelson Rhine, shared her exceptional experience with Desert Canyon. She had been dealing with title issues for over three years and found the company to be incredibly proactive in resolving her complex situation. The team at Desert Canyon worked tirelessly to navigate the red tape and ultimately refinanced her loan, much to her delight.
Excellent Customer Service
Multiple reviewers praised Desert Canyon's exceptional customer service. Shawn Hamill, a first-time home owner, raved about Britney and Michelle's professionalism and dedication throughout the loan process. Eyvon Skeen Allen echoed similar sentiments, stating that the company answered all their questions and provided helpful guidance.
Competitive Rates and Closing Costs
Eyvon Skeen Allen mentioned that Desert Canyon offered the best rates and helped them save money on closing costs after comparing with other mortgage companies.
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