People you Trust, Quality you Deserve
A Premier Association Management Firm in South Florida
Pines Property Management stands out as a boutique and specialized association management company with over 20 years of experience serving the unique needs of South Florida communities. Our mission is to provide exceptional service, fostering vibrant and harmonious neighborhoods.
People You Trust, Quality You Deserve
At Pines Property Management, we prioritize unparalleled customer service and building strong relationships with our residents and board members. Our dedicated team of experts possesses deep knowledge and industry expertise, ensuring comprehensive and personalized solutions for every association.
Our Services
We offer a comprehensive suite of services tailored to the needs of our communities, including:
Community Management
- Resident communication and engagement
- Board governance and facilitation
- Financial management and budgeting
- Enforcement of community rules and regulations
- Event planning and coordination
Accounting and Bookkeeping
- Accurate financial tracking and reporting
- Payment processing and accounts receivable/payable
- Budgeting and expense management
Association Management
- Governance and policy development
- Vendor relations and contract negotiation
- Compliance monitoring and enforcement
- Specialized association management solutions
Customization and Expertise
We understand that every community is unique with specific needs and challenges. Our team works collaboratively with residents and boards to tailor our services, ensuring customized solutions that align with the community's vision and goals. We boast extensive experience in various association types, including:
- Homeowners Associations
- Condominium Associations
- Mixed-use communities
- Planned communities
Why Choose Pines Property Management?
Our commitment to excellence and client satisfaction sets us apart. By leveraging:
- State-of-the-art technology for efficient communication, documentation, and community management.
- Experienced and certified property managers who are passionate about association living.
- Tailored solutions designed to meet the unique needs of every community.
Lack of Organization and Responsiveness
The reviews suggest that the HOA management company is disorganized and unresponsive. Many reviewers have experienced difficulties in getting in touch with the office staff, who often fail to respond to inquiries or calls. Author Tavia Green reports that she was threatened with collections after attempting to pay online, while Author Jf Trading Inc describes the customer service as "borderline incompetent." Furthermore, Author S. Shah criticizes the company's failure to uphold community rules and regulations.
Unprofessional Behavior
Several reviewers have reported dealing with unprofessional behavior from the HOA management company. Author Rob Tetreault accuses the company of targeting renters and imposing unfair fines, while Author Tom Tom highlights the friendly and helpful service of Eileen Rosado, who went above and beyond to resolve her issues.
Redundant and Ineffective Processes
The reviews suggest that the company has a tendency to duplicate efforts and waste time on unnecessary tasks. Author Alan Hancock complains about the lengthy processing times for simple requests, such as adding a fence, and the lack of empathy shown to homeowners who are absent due to military deployments or other reasons.
Inconsistent Enforcement of Rules
Several reviewers have reported experiencing inconsistent enforcement of community rules and regulations. Authors Tavia Green and Rob Tetreault both mention instances where certain residents were not held accountable for similar violations, while others were targeted unfairly.
Be the first to review Pines Property Management.
Write a Review
