Your Partner in Mortgage Banking

Established in 1993, Crescent Mortgage Company has carved a unique niche in the mortgage industry by prioritizing exceptional service and personalized attention to community banks across the nation. We believe in building relationships rather than just generating loans.

Our Beginnings and Core Values

From our humble beginnings with a hand-written rate sheet, Crescent Mortgage has evolved into a trusted partner for over 20 years. We remain committed to our core values of:

Service Excellence: We prioritize understanding your specific needs and exceeding expectations at every touchpoint.
Community Focus: As a mid-sized lender, we offer the benefits of both size and personalization, perfectly aligning with community banks.
Sustainability: We uphold prudent lending practices and prioritize responsible mortgage solutions.

Solutions and Services

With a comprehensive suite of products and services, Crescent Mortgage offers:

Motion 2.0: Our innovative scenario pricing tool enables efficient scenario planning and rate optimization.
My Reports: Access to comprehensive reports and analytics to track performance and identify trends.
Training and Support: Comprehensive training programs and ongoing support to empower your mortgage team.
Appraisal Portal: Streamline the appraisal process with our secure online portal.
Document Express: Secure and efficient document management throughout the loan process.

Partnering with Crescent Mortgage

We partner with over 2,000 community banks, credit unions, and quality mortgage brokers across 43 states. This network allows us to tailor our offerings to the unique needs of each institution. We believe in building strong relationships and collaborating for mutual success.

A Legacy of Trust and Expertise

Throughout our journey, Crescent Mortgage has stayed true to its core values and emerged as a leader in the industry. Our experienced team of professionals has been with us from the beginning, ensuring continuity and unparalleled understanding of your needs. We are committed to leveraging our expertise to guide you through the ever-changing landscape of mortgage banking.

Update Share

Positive: Crescent Mortgage still has one shining star of a review from Deborah Heath Hoyt, who praised their service and communication.

Negative: However, the majority of reviewers had very negative experiences, citing poor communication, long processing times, and poor customer service.

Feedback on Crescent Mortgage

Crescent Mortgage seems to have received overwhelmingly negative reviews from customers. Problems with Communication is a common theme among reviewers, with many stating that the company is difficult to get in touch with, fails to return phone calls, and has poor communication.

Delays and Uncertainty is another major issue, with customers reporting long processing times, delayed closings, and frequent rescheduling of appointments. Unreasonable Requests are also a problem, with reviewers citing excessive requests for documentation and other unnecessary hurdles.

Lessons Learned from these reviews is to be cautious when working with Crescent Mortgage. Reviewers have expressed disappointment and frustration with their experiences, and it seems that the company's reputation has suffered as a result. Look Elsewhere for mortgage services that prioritize customer service and timely communication.

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