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At DWM Properties, we pride ourselves on being the most trusted name in property management in Los Gatos and Santa Clara County for over 30 years. Our team of experts is dedicated to providing homeowners and investors with a trustworthy and professional management company that caters to their unique needs. We understand the importance of maximizing returns on investment, reducing stress, and ensuring that your property is well-maintained and efficiently managed.
Our Services
We offer a comprehensive range of property management services designed to make your life easier as a landlord and homeowner. Our full-service property management solutions include tenant placement, relocation services, home watch services, and rental analysis. We also provide our clients with access to a secure online portal, where they can view statements, pay bills, and submit maintenance requests with ease.
Our relocation department is dedicated to helping individuals and families find their ideal rental home. We have an extensive inventory of properties available for rent, and our team is knowledgeable about the local market, ensuring that you find the perfect home to suit your needs.
Our Expertise
Our team of experienced property managers has a deep understanding of the local real estate market and is well-versed in the intricacies of property management. We use cutting-edge technology to streamline our processes, ensuring that our clients receive the best possible service. Our rigorous tenant screening process ensures that we find the perfect tenant for your property, reducing the risk of damage or rent arrears.
Our Commitment
At DWM Properties, we are committed to providing exceptional service to our clients. We believe in building long-term relationships, and our team is dedicated to ensuring that your property is managed to the highest standards. We are passionate about what we do, and we strive to exceed our clients' expectations in every way.
Support and Help
The support provided by DWM is considered excellent by some reviewers. Izumi Masahiko rated them 5 stars and mentioned that they were very helpful in responding to problems immediately.
Concerns and Issues
However, some reviewers have raised concerns and issues with DWM's operations. Cally Wong, who also gave a 1-star rating, listed several issues, including the lack of hot water, exaggerated move-out costs, and misrepresentation of regular wear and tear as damage. J. B., another 1-star reviewer, shared a shocking experience where the rental property they managed was left in a terrible condition, with numerous nicks and dents that required repainting.
Positive Reviews
Several reviewers have had positive experiences with DWM, praising their professionalism, help, and excellent service. Neil Jarvis, Bonnie Noehr, Leah Williams, and M. D. all gave 5-star ratings, citing Julie, Sammi, and other staff members as being helpful and efficient.
Negative Reviews
J. B.'s review, in particular, highlights the lack of competence and poor communication from DWM. They also failed to address concerns and damage to the property.
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