At MKB REALTORS, we pride ourselves on being a full-service real estate company that truly understands the needs of our clients. With over four decades of experience, we have established ourselves as one of the largest and most successful real estate companies in the region. Our commitment to providing exceptional service, unparalleled market knowledge, and innovative technology sets us apart from the competition.
Our History
Founded by three young entrepreneurs in 1973, our brokerage has spent decades building a reputation for trust, expertise, and community involvement. We believe that being a locally-owned and operated business gives us an edge in truly understanding the needs of our clients. Our roots run deep in the Roanoke Valley, and we take pride in being an integral part of the community.
Our Services
At MKB REALTORS, we offer a comprehensive range of services designed to meet the unique needs of our clients. Whether you're buying, selling, or renting, our team of experienced agents is dedicated to providing you with the best possible experience.
- Residential Sales: We specialize in helping individuals and families find their dream homes, whether it's a cozy starter home or a spacious estate.
- Commercial Sales: Our commercial division works closely with businesses and entrepreneurs to find the perfect property for their needs.
- Property Management: We offer a range of property management services, from rental management to property maintenance and repairs.
- Mortgage Services: We partner with Atlantic Bay Mortgage Group to provide our clients with a wide range of mortgage options and expert guidance.
- Relocation Services: As a proud member of the Leading Real Estate Companies of the World (LEADINGRE), we have the resources and expertise to assist corporations and individuals relocating to the Roanoke area.
What Sets Us Apart
So, what makes MKB REALTORS stand out from the rest? For starters, our local knowledge is unparalleled. We've spent decades studying the Roanoke Valley market, and our agents are intimately familiar with the neighborhoods, schools, and community amenities. We're also committed to being modern and forward-thinking, continually investing in the latest technology to ensure a seamless and efficient transaction.
What Our Clients Say
But don't just take our word for it! Our clients rave about their experiences with us, praising our agents' expertise, professionalism, and dedication to their needs. From first-time homebuyers to seasoned sellers, we're proud to have helped countless individuals and families achieve their real estate goals.
Get Started Today
Ready to buy, sell, or rent? Whether you're looking for your dream home or seeking guidance on the local market, we're here to help. Contact us today to learn more about our services and let us guide you every step of the way.
Poor Customer Service Experience
The reviewers unanimously expressed their dissatisfaction with the real estate firm, citing poor customer service as a major issue. They felt that the firm prioritized the interests of buyers over sellers, leading to disrespectful behavior towards them and their properties.
Lack of Professionalism
The office staff and broker were described as rude, with some instances of yelling and hanging up the phone. Additionally, a hateful email was sent to one of the clients, further highlighting the unprofessional behavior of the firm.
Cancellation of Listing and Delays
One reviewer mentioned that the firm canceled their listing without a legitimate reason, causing inconvenience and delaying their ability to hire another realtor.
Stressful Experience
The reviewers consistently described their experience with the firm as stressful, unproductive, and uncomfortable. They felt that the firm's realtors did not prioritize their clients' well-being, leading to feelings of anxiety and panic.
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