We care deeply for each other and it shows every day.
A Family of Real Estate Solutions
Mack Companies stands as a family of dedicated professionals offering a comprehensive array of real estate services across residential, commercial, and landscape sectors. Founded in 1998, we have grown to become one of the leading developers and redevelopers of single-family homes in the Chicago area with over 38 years of combined experience.
Our Vision
Our vision is to enhance the quality of life in the communities we serve by providing innovative solutions to residential and commercial real estate needs. We believe in building lasting relationships with our clients and partners, fostering a sense of family and caring in everything we do.
Residential
- Single Family Home Investment & Development
- Residential Construction & Redevelopment
- Property Management & Leasing
- Tenant Placement & Relocation
Commercial
- Commercial Development & Build-to-Suit
- Office & Retail Leasing & Sales
- Property Management & Consulting
Landscape
- Comprehensive Lawn & Yard Maintenance
- Landscape Design & Installation
- Snow Removal & Salting
Development
- Community Planning & Land Acquisition
- Sustainable & Eco-friendly Construction
- Quality Construction & Attention to Detail
Company Values
Our core values guide us in everything we do:
- Caring: We believe in fostering strong relationships and supporting our employees, clients, and community.
- Dedication: We are committed to exceeding expectations and providing exceptional service.
- Knowledge: Our team is comprised of experts in their respective fields, staying updated on industry trends and best practices.
- Humility: We acknowledge our mistakes as learning opportunities and continually strive to improve.
Years of Experience, Generations of Expertise
Mack Companies is built on a foundation of family values and unwavering expertise. Led by founder James "MACK" McClelland and his son Jim McClelland, our team has consistently delivered exceptional results for over two decades. Our extensive experience, coupled with a deep understanding of the Chicago market, allows us to provide clients with unparalleled guidance and extraordinary outcomes.
Company Reliability and Communication
The reviews highlight a lack of communication and reliability from MACK companies. Many reviewers experienced issues with the company not responding to emails and calls, leading to frustration and uncertainty. The company's failure to communicate with property owners and tenants resulted in lost security deposits and rents.
Employee and Management Issues
Several reviewers had negative experiences with the company's employees, including the owners, property managers, and maintenance teams. The father-son duo running the company was called "idiots" by one reviewer, while another reviewer described a property manager as having "little man syndrome" and being prone to harassment.
Maintenance and Repairs
Maintenance and repairs were a significant issue for many reviewers. Some experienced long wait times for scheduled maintenance, while others had issues that were never addressed. One reviewer had a leaky foundation that was refused repair, while another had a tree fall on their house and was left without a back porch or roof for over a month.
Customer Service
The majority of reviewers felt that they were not treated as customers, but rather as mere lease agreements. They experienced a lack of care and concern from the company, with one reviewer stating that the company only cared about the money.
Positive Experiences
However, two reviewers had positive experiences with the company, citing helpful property managers and prompt maintenance responses.
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