At Umbrella Properties, we pride ourselves on providing a welcoming and comfortable living experience for our residents. Our story began in 1975 when Chuck Shepard founded the company with a vision of creating homes for people from all walks of life. Today, we continue to uphold the same values by offering a wide range of apartments, duplexes, and townhouses for rent in many styles, from studios to three-bedroom units.
With over 2,400 rental properties and 800 storage units, we have the perfect home rental for you. Our properties are strategically located in Eugene, Springfield, Bend, Junction City, Albany, Lebanon, and more. We understand that everyone's needs are unique, and we strive to cater to our residents with flexible lease options and special incentives.
Our Services
At Umbrella Properties, we offer a variety of services to make your living experience seamless and enjoyable. Our portfolio of properties includes:
- Apartments: Ranging from studios to three-bedroom units, our apartments are designed to meet the needs of families, individuals, and professionals.
- Duplexes: Enjoy the space and comfort of a home in a quiet neighborhood setting with our duplexes.
- Townhouses: Experience the warmth and coziness of a townhouse with multiple bedrooms and amenities.
- Section 8 and Senior Housing: We offer approved apartments for seniors (HOH 62+) and Section 8 rentals for those who qualify.
Apply Online
We make it easy to apply for your dream home. Simply click on the property you're interested in, and you'll be redirected to our online application portal. You can also submit a maintenance request or pay your rent online through our secure portal.
About Employment
At Umbrella Properties, we welcome dedicated and passionate individuals to join our team. If you're interested in a career in property management or maintenance, visit our employment page to explore available opportunities.
Maintenance and Repairs
The majority of reviewers expressed frustration with the company's maintenance and repair services. They reported that requests often went unaddressed for months, and when Handyman did show up, they were unprofessional and did subpar work. One reviewer mentioned that the handyman even admitted to cutting corners to save money.
Neighborhood and Property Conditions
Several reviewers complained about the neighborhood and property conditions, including issues with noise, theft, and harassment from neighboring tenants. They also reported that the company failed to address these concerns despite providing ample evidence, including videos and police reports.
Management and Communication
Many reviewers expressed dissatisfaction with the company's management and communication. They reported that property managers were often unresponsive, incompetent, or absent, and that requests for assistance were frequently ignored. Some reviewers mentioned that the company's corporate practices were shady and prioritized profit over tenant concerns.
Employee Turnover
Reviewers noted that the company had high employee turnover, with property managers often leaving after a short tenure. This led to inconsistent service and a lack of continuity in addressing tenant concerns.
Rent and Value
Several reviewers felt that the rent was unreasonably high considering the poor condition of the properties and the lack of amenities. They also reported that the company failed to make necessary improvements to the properties despite repeated requests.
Negative Experiences
Reviewers shared numerous negative experiences with the company, including issues with mold, pest infestations, and broken appliances. They also reported feeling frustrated, ignored, and undervalued as tenants.
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