NAI Isaac is a full-service commercial real estate brokerage, property management, and facilities services company based in Lexington, Kentucky. With a rich history spanning over two decades, our team of experts has established itself as a trusted and knowledgeable partner for clients seeking to buy, sell, lease, or manage commercial properties across the Central Kentucky region and beyond.
Our exceptional services encompass a broad range of activities, including:
Services
Acquisition and Disposition: Our team of experts advises and assists clients of all sizes in generating high returns on their real estate acquisitions and dispositions. We handle large investment portfolios of institutional clients as well as individual purchases and sales of company headquarters, family businesses, and specialized buildings or unique entrepreneurial ventures.
Asset Management: Our experienced professionals provide expert property management services, overseeing the day-to-day operations of commercial properties, ensuring optimal performance, and ensuring the highest levels of service to tenants and clients.
Build-to-Suit: NAI Isaac works with tenants, developers, and land owners to meet special needs that require a build-to-suit property. We provide turnkey build-to-suit services to facilitate business expansions, relocations, or consolidations.
Corporate Real Estate: Our team offers expert guidance and support for companies looking to optimize their real estate strategies, whether it's leasing, buying, or selling properties.
Development: Our experienced development team manages all aspects of the development, redevelopment, and renovation of commercial projects. We represent landowners selling to developers as well as developers selling finished building sites to other users.
Facilities & Maintenance Services: Our team provides expert facilities and maintenance services, ensuring the upkeep and maintenance of commercial properties, ensuring optimal performance and minimizing downtime.
Industrial Brokerage: Our seasoned professionals specialize in leasing, acquisition, and disposition of industrial properties, providing expert guidance for clients seeking to buy or sell industrial properties.
Investment Acquisition and Disposition: Our team provides expert investment sales and acquisition services, helping clients maximize returns on their real estate investments.
Land Brokerage: Our experienced brokers specialize in buying, selling, and leasing of land, providing expert guidance for clients seeking to acquire or dispose of commercial land assets.
Marketing: Our in-house marketing department provides exceptional advertising, public relations, graphic design, brochure design, mapping, demographics, and other services to effectively promote properties to potential tenants and buyers.
Office Brokerage: Our experts specialize in leasing, acquiring, and disposing of office properties, providing expert guidance for clients seeking to buy, sell, or lease office space.
Project Leasing: Our team provides expert project leasing services, helping clients negotiate and execute lease agreements that meet their specific needs and goals.
Property Management: Our experienced property management team currently manages over 4.2 million square feet of retail, office, and industrial space throughout the Commonwealth of Kentucky.
Receivership: Our team provides expert receivership services, ensuring the effective management and disposal of assets for clients seeking to recover value from distressed properties.
Research & Analytics: Our experts provide expert research and analytics services, helping clients make informed decisions about their commercial real estate investments.
Retail Brokerage: Our experienced brokers specialize in leasing, acquiring, and disposing of retail properties, providing expert guidance for clients seeking to buy, sell, or lease retail space.
Seller/Landlord Representation: Our team provides expert seller and landlord representation services, helping clients optimize the sale or lease of their properties.
Tenant/Buyer Representation: Our experts provide expert tenant and buyer representation services, helping clients acquire or lease commercial properties that meet their specific needs and goals.
Poor Customer Service and Experience
Numerous reviewers have expressed disappointment and frustration with their experiences with NAI Isaac. The company has been criticized for lacking professionalism, failing to fulfill agreements, and providing poor customer service. Lack of Transparency and Honesty
Reviewers have reported encountering uncooperative and unresponsive management, which has led to a sense of mistrust and dissatisfaction. Potential tenants have been left feeling frustrated and overwhelmed, and some have even threatened to abandon their plans to lease property from NAI Isaac.
Underwhelming Experience
Shane, a reviewer, mentioned that while the company may be suitable for building owners, they were less helpful for customers looking to lease a space. They found the company to be curt and unhelpful, making it difficult to communicate and reach a representative.
Positive Reviews
On the other hand, a few reviewers have shared positive experiences with NAI Isaac. They have praised the company for their exceptional customer service, attention to detail, and professionalism. Positive Reviews of Customer Service
Lisa Annunziata, Shane, and Col Jordan Palmer Jordan Bowling Palmer have all mentioned the company's excellent customer service, citing personalized attention, prompt responses, and a professional demeanor.
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