Empowering Communities, One Property at a Time
Greystar is a global leader in residential real estate with a diverse portfolio encompassing every step in the residential life cycle. Our expertise spans across property management, investment management, development and construction, and active adult student housing. With over 857,400 multifamily units and student beds under management globally, we have honed our skills in serving a wide range of clients and investors.
Property Management
Our seasoned property management team oversees a vast array of residential properties, ensuring seamless and efficient operations on a daily basis. Our comprehensive services include rent collection, tenant screening, maintenance coordination, and comprehensive financial reporting. Our commitment to unparalleled customer service fosters strong relationships with residents and fosters a sense of community.
Investment Management
With seasoned investment professionals, we possess a deep understanding of the residential market, enabling us to source and manage investments across various asset classes and geographies. Our global investment strategy has resulted in assets under management exceeding $76 billion, demonstrating our track record of success in generating superior returns for our investors.
Development and Construction
Through our vertically integrated operating platform, we provide comprehensive development and construction solutions, managing every step from concept development through completion. Our experienced team has developed and acquired over $34 billion in global development assets, showcasing our ability to deliver high-quality residential projects that meet market demands.
Active Adult Student Housing
We recognize the unique needs of students and offer comprehensive services specifically tailored to active adult students. Our communities are designed to foster a vibrant and social living environment, providing residents with opportunities to connect, learn, and thrive.
Logistics and Modular Solutions
Our affiliation with Greystar Logistics and Greystar Modular gives us access to state-of-the-art logistics solutions and modular building capabilities. These capabilities enable us to deliver efficient and innovative residential solutions that meet diverse needs and respond to rapid market changes.
Poor Service and Mismanagement
The reviewers have expressed their dissatisfaction with Greystar Management's performance, citing issues with response times, communication, and resolution of maintenance requests. They have reported being forced to repeatedly contact the management team to resolve issues, only to be met with unhelpful responses, lies, and dismissive attitudes.
Inconsistent and Unreliable
Many reviewers have mentioned that different team members told them different stories, withholding information, and failing to keep track of their accounts. They have reported receiving conflicting information about issues such as parking, maintenance, and security deposits, leading to confusion and frustration.
Racist Behavior
One reviewer, Ruth Edouard, has accused Greystar Management of racism, stating that she faced racist behavior from the management staff, including being targeted as a black woman and being treated with disrespect. She has also mentioned that the management refuses to take responsibility for their actions and instead tries to sweep issues under the rug.
Lack of Transparency and Accountability
Reviewers have reported being billed for unknown reasons, receiving mysterious bills, and being unable to get a clear explanation for charges. They have also mentioned being ignored or referred to other team members without resolution, leading to frustration and distrust.
Loss of Security Deposits
Several reviewers have reported being charged for damages or cleaning fees without a legitimate reason, and have been unable to get their security deposits returned.
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