Our Mission
RealSupport, Inc. exists to empower real estate professionals by offering comprehensive support and guidance in marketing strategies, technological solutions, and administrative tasks. We believe in empowering our clients to focus on their core competencies while we handle the rest.
Our Vision
Our vision is to enable real estate professionals to achieve sustainable success through efficient time management, amplified productivity, and optimized marketing campaigns.
Our Philosophy
At RealSupport, we are dedicated to offering personalized, strategic support that transcends simply completing tasks. We act as trusted advisors, proactively guiding clients through the ever-evolving landscape of real estate marketing and technology.
Core Values
- Client-Centeredness: Your goals are our driving force.
- Integrity: We uphold the highest ethical standards in all our interactions.
- Innovation: We embrace technological advancements to enhance your business.
- Client Empowerment: We guide you with personalized advice and empower you to maximize your potential.
- Transparency: We maintain open communication and provide clear progress updates.
Who we are
RealSupport, Inc. is a team of experienced Real Estate Virtual Assistants based just outside Chicago, Illinois. We proudly support successful agents and brokers across the nation, offering:
- Marketing & Branding: Strategic planning, website design & development, content creation, lead generation, social media management, and more.
- Administrative & Transaction Management: Listing coordination, transaction management, follow-up communications, client onboarding, and scheduling assistance.
- Creative & Technical Support: Logo design, photography, graphic design, technology training, and website maintenance.
Our Goals
Our mission is to:
- Save you time by taking over repetitive tasks.
- Reduce your marketing expenses by optimizing your campaigns.
- Increase your productivity through strategic guidance and support.
- Amplify your brand awareness through innovative marketing solutions.
- Empower you to achieve sustainable success in the competitive real estate market.
Join us on the journey to success!
Contact us today to schedule a consultation and discover how RealSupport, Inc. can empower you to work smarter, not harder.
Company Performance
The company's performance was severely criticized by Michael F., who gave it a 1-star rating. He described the company as "completely incompetent, disorganized, and inept." Michael used the company's services for about six months and experienced numerous disasters, which ultimately caused damage to his business.
Account Management
The handling of Michael's account was another issue, as it was transferred to multiple people, leading to a lack of continuity and poor communication. When one account representative left the company, the entire system collapsed, and no one had access to historic information about Michael's projects or account.
Communication Breakdown
Communication was also a significant problem, as Michael faced numerous issues with his account executive, who assured him that she would remain on his account. However, this was not the case, leading to further frustration and disappointment.
Conclusion
In conclusion, Michael's experience with the company was overwhelmingly negative, with numerous breakdowns in communication and incompetence. As a result, he would strongly advise others to avoid the company at all costs.
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