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Our Mission and Values
Potomac Trust Mortgage Company, LLC has been a trusted local mortgage broker in the community for over 19 years. We're driven by a deep commitment to provide exceptional customer service, competitive mortgage rates, and a comprehensive range of programs to meet the diverse needs of our valued clients. Our core values underpin everything we do:
- Honesty: We operate with unwavering transparency and integrity, always adhering to the highest ethical standards.
- Integrity: We uphold the trust of our clients by conducting business with fairness and responsibility.
- Knowledge: Our experienced professionals stay updated on industry trends and regulations to deliver informed guidance and solutions.
- Experience: Decades of industry expertise enable us to navigate complex financing scenarios and find tailored solutions for every client.
Our Expertise and Services
Potomac Trust Mortgage Company, LLC offers a comprehensive suite of mortgage solutions to meet your individual requirements:
- Conventional Loans: Competitive rates and reliable options for conforming loans up to $766,550 and high-balance options up to $1,149,825.
- VA Loans: Benefit from competitive rates and flexible terms designed for eligible veterans and active-duty service members.
- FHA Loans: Enjoy low down payments and competitive rates for qualified borrowers.
- Jumbo Loans: Obtain financing for larger mortgage amounts up to $5 million.
- ARMs: Flexible options to tailor your payments to your financial situation.
- Specialized Programs: Fannie Mae and FHA renovation loans, VA Jumbo loans, and more.
Personalized Guidance and Support
Our dedicated team of seasoned loan officers will work closely with you to:
- Assess your individual needs and financial goals.
- Review your credit score and discuss mortgage options.
- Compare different loan terms and interest rates.
- Walk you through the entire application and closing processes.
- Provide ongoing support and guidance throughout your mortgage journey.
Find the Right Mortgage Solution Today
Contact Potomac Trust Mortgage Company, LLC and let us help you achieve your homeownership dreams. We're committed to providing a seamless and stress-free financing experience, tailored to your unique needs and circumstances.
Overview of Reviews
The reviews of Potomac Trust Mortgage Company are overwhelmingly positive, with 12 reviewers giving 5-star ratings and only 1 reviewer giving a 1-star rating.
Positive Experiences
Most reviewers praised the company's exceptional service, citing their efficiency, professionalism, and stellar communication skills. Many reviewers appreciated the personalized attention they received from the team, particularly from Jim Evans, Heath, and Heather Smith. Reviewers also praised the company's ability to explain complex mortgage options in a clear and concise manner, making the process easy to understand.
Negative Experience
The only negative review criticized the company for taking a long time to pay their debts and refusing to pay late fees.
Mortgage Process
Reviewers praised the company's streamlined mortgage process, which was described as quick, easy, and painless. Many reviewers appreciated the ability to complete most of the transaction electronically, and the loan officers' willingness to answer questions and guide them through the process.
Recommendations
Most reviewers highly recommended Potomac Trust Mortgage Company, with many stating that they would work with them again in the future.
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