Home Pros Real Estate Group is a full-service real estate brokerage dedicated to providing exceptional service to our clients in the El Paso area. With a strong focus on honesty, politeness, helpfulness, and gratitude, our team of experienced agents is committed to guiding you smoothly through the real estate process. Since 2007, we've strived to provide the best real estate service, offering a unique approach that makes us stand out from the rest.
Our Principles
Our goal is to be a trusted partner and friend throughout the real estate process. We believe in the importance of building strong relationships with our clients, providing personalized service that meets their unique needs. Our agents are passionate about their work, and we're proud to have them as part of our team. With a strong network of professionals, we're dedicated to helping you achieve your real estate goals.
Our Services
As a full-service real estate brokerage, we offer a wide range of services to our clients. From buying and selling homes to commercial real estate transactions, our team is equipped to handle any real estate need. Our services include:
- CMA (Comparative Market Analysis) for sellers
- Automated Search Reports for buyers
- Financing Assistance for buyers
- Price Negotiations for buyers and sellers
- Inspections and Repair Contract to Closing for buyers and sellers
About Our Agents
Our agents are the heart of our business, and we're proud to have them as part of our team. With extensive knowledge of the El Paso area and a deep understanding of the real estate market, our agents are dedicated to providing exceptional service to our clients. Our agents are:
- Highly trained and certified
- Local experts with in-depth knowledge of the El Paso area
- Passionate about helping others achieve their real estate goals
What We Offer
As a leading real estate brokerage, we offer our agents a range of benefits, including:
- Keep 100% of your commission
- Agent support from our executive leadership team
- In-house marketing team
- Paperless transaction system
- Top producer network
Testimonials
Don't just take our word for it. Here's what our happy clients have to say about us:
- "Home Pros Real Estate Group was a pleasure to work with throughout every step of my home-buying experience. I recommend their team to my friends and family, and I recommend them to you too." - Jennifer Watson, Homeowner
- "I worked with Home Pros Real Estate Group for the past 6 months, and I would highly recommend them! We already closed on one property and are in the process of finding another with them." - John Dillon, Homeowner
Join Us
If you're passionate about real estate and want to be part of a dynamic team, join us at Home Pros Real Estate Group. With our extensive training programs, cutting-edge technology, and supportive environment, we're confident that you'll thrive with us.
Contact Us
Ready to experience the Home Pros Real Estate Group difference? Contact us today to learn more about our real estate services and how we can help you achieve your goals.
Poor Communication and Service
The reviews highlight several instances of poor communication and service provided by Home Pros. This includes long response times or no responses at all from the agents and office staff. Several reviewers mention that they had difficulty getting in touch with the agents, with some even stating that they were never contacted back after making appointments or submitting offers.
Unprofessional Behavior
Some reviewers have experienced unprofessional behavior from the agents, such as being met with resistance or arguments when trying to inquire about properties or make offers. This includes instances of agents being rude, late, or unresponsive.
Genuine Concerns
Some reviewers have serious concerns about the professionalism and credibility of the company, citing misleading sales tactics and a lack of transparency.
Positive Reviews
However, there are a few positive reviews that stand out. Reviewers have praised certain agents, such as Heather Harmston, Isabel Robles, and Alex Pacheco, for their professionalism, responsiveness, and patience during the home buying/selling process. These reviewers have also appreciated the agents' ability to explain the process clearly and keep them informed throughout the transaction.
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