Dedicated to putting customers first
At First Place Home Loans, we believe in putting our customers first. With over 25 years of combined mortgage lending experience, our team of dedicated specialists is committed to providing outstanding customer service and expert guidance throughout the home lending process.
Our Commitment to Service
At First Place Home Loans, we understand that buying or refinancing a home can be a complex and overwhelming process. That's why we're dedicated to making it as smooth and stress-free as possible. Our experienced loan specialists will work closely with you every step of the way, from pre-approval to closing.
Our Services
- Purchase Loans: We offer a range of loan programs designed to make your dream of homeownership a reality, including FHA loans with as little as 3.5% down.
- Refinance Loans: Whether you're looking to lower your monthly payments, consolidate debt, or tap into your home's equity, our refinancing options can help you achieve your financial goals.
- Home Loan Options: We offer a variety of loan programs to suit your unique needs, including fixed-rate, adjustable-rate, and jumbo loans.
- Specialized Lending Options: We cater to customers with less-than-perfect credit and offer specialized loan programs designed for those who may not qualify for traditional financing.
Why Choose First Place Home Loans
- Competitive Rates: We offer some of the most competitive rates in the industry.
- Flexible Loan Options: We have a wide range of loan programs to fit your unique needs and circumstances.
- Expert Guidance: Our experienced loan specialists will guide you through the process every step of the way.
- Personalized Service: We're committed to providing exceptional customer service and tailored solutions for your unique needs.
Locations and Contact Information
- Headquarters: 1740 West Katella Ave., Suite B, Orange, California 92867
- Phone: 1-877-840-2200
- Email: info@firstplacehomeloans.com
Exceptional Service from First Place Home Loans
The reviews showcased here are a testament to the outstanding service provided by First Place Home Loans and its representatives, particularly Bobby Rios. Across the board, customers rave about the professionalism, expertise, and commitment to excellence demonstrated by Bobby and his team.
Key Strengths
- Expertise: Reviewers praise Bobby's in-depth knowledge of the real estate market and his ability to guide customers through complex transactions.
- Professionalism: Customers appreciate Bobby's courteous and efficient communication style, making the process seamless and stress-free.
- Personal Touch: Reviewers highlight Bobby's willingness to go above and beyond to ensure customer satisfaction and meet specific needs.
Common Themes
- Exceptional Service: Many reviewers stress Bobby's commitment to exceptional service, stressing his professionalism, expertise, and ability to deliver results.
- Fast and Efficient: Many customers appreciate the speed and efficiency with which Bobby and his team processed their transactions, often completing tasks within a short period.
- Continuous Support: Reviewers emphasize Bobby's availability and willingness to assist throughout the entire process.
Minimally Mentioned
- One reviewer expressed dissatisfaction with Bobby's response to their inquiry, citing condescending and dismissive behavior. However, this is an outlier, and the majority of customers have had excellent experiences with First Place Home Loans and Bobby Rios.
