Your Home, Our Priority, Your Loan, Our Focus
Mortgage Clearing Corporation (MCC) is a privately-owned, full-service mortgage origination and servicing company that has been serving the community for over 60 years. Our journey began in 1957, and since then, we have been dedicated to providing exceptional customer service and support to our valued clients.
Our Team
At MCC, we take pride in our dedicated team of professionals who are committed to delivering exceptional service and support. Our team comprises highly knowledgeable and experienced loan officers, purchasing managers, and other professionals who work together to ensure a seamless and efficient mortgage lending process.
Services Offered
At MCC, we offer a wide range of services to cater to the unique needs of our clients. Our services include:
- Mortgage Originations: We specialize in originating residential and commercial mortgages, allowing our clients to purchase or refinance their dream homes.
- Mortgage Servicing: We provide comprehensive mortgage servicing, including payment processing, account management, and customer service.
- Loan Calculators: Our loan calculators enable our clients to calculate their mortgage payments, interest rates, and loan terms, making informed decisions easier.
- Insurance Claims: We help our clients navigate the insurance claims process, ensuring that they receive the necessary support and guidance during their time of need.
Our Commitment
At Mortgage Clearing Corporation, we are committed to providing exceptional service, accuracy, and timely communication to our clients. We understand the importance of transparency and clear communication, and we strive to exceed our clients' expectations at every touchpoint.
Get in Touch
If you have any questions or require assistance with your mortgage needs, please feel free to contact us at (918) 749-2274 or (800) 727-9043. You can also reach us at mcc@mortgageclearing.com. We look forward to serving you.
Issues with Online Payment System and Customer Service
Many reviewers experienced issues with the online payment system, including errors with late fees, inability to save bank information, and difficulty accessing payment history. Customers also reported poor customer service, with representatives being unfriendly, unhelpful, and sometimes even rude.
Questionable Accounting Practices and Lack of Transparency
Some reviewers questioned the company's accounting practices, with one reviewer claiming they were told they still owed $80,000 on a $84,000 note despite making regular payments for 16 years. Another reviewer was unhappy with the company's lack of transparency, feeling that they were not provided with clear information about their payments and payment history.
Difficulty with Communication and Responsiveness
Reviewers reported difficulty in getting in touch with the company, with some stating that their calls and emails went unreturned. Others reported being given the runaround, with representatives failing to provide clear answers or solutions to their problems.
Refinancing and Escrow Issues
Some reviewers reported issues with refinancing and escrow accounts, with one reviewer stating that they were lied to about how their extra payments were being applied. Another reviewer had trouble getting their escrow balance returned after selling their house.
Positive Experiences
Some reviewers reported positive experiences with the company, including one reviewer who praised the employees' knowledge and expertise. Another reviewer reported having no issues with their loan and appreciated the company's services.
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