At Madrid Apartments, we pride ourselves on providing a unique living experience that combines the best of all worlds. Located in the heart of Mission Viejo, California, our community offers stunning views of the surrounding landscape and unbeatable access to the best that Orange County has to offer.
Our Community
At Madrid Apartments, we strive to create a warm and welcoming community that feels like home. Our gated community offers a perfect blend of tranquility and excitement, with lush green spaces and beautifully landscaped grounds. Our residents enjoy the peace and quiet of our serene environment, while still being just minutes away from shopping, dining, and entertainment options.
Amenities
At Madrid Apartments, we understand the importance of relaxation and recreation. That's why we offer a range of top-notch amenities to help you unwind and recharge. Our resort-style swimming pool, complete with sundeck and BBQ area, is the perfect spot to soak up the sun and socialize with friends. Our state-of-the-art fitness center is open 24/7, allowing you to stay active and healthy whenever you want. And, for a little R&R, our in-ground spa is designed to melt away the stresses of the day.
Pet-Friendly
At Madrid Apartments, we love pets! That's why we proudly offer pet-friendly apartments and townhomes in Mission Viejo, California. We welcome up to two pets per home, with a weight limit of 40 lbs. per pet, and some breed restrictions apply. Our community is designed to be welcoming to both humans and four-legged friends alike. Whether you have a furry companion or not, you'll feel right at home here.
Convenient Location
At Madrid Apartments, we understand the importance of convenience. That's why we're strategically located near major highways, making it easy to get where you need to go. We're also just a short drive from shopping, dining, and entertainment options, so you can enjoy the best of what Orange County has to offer without having to venture too far.
Community Highlights
At Madrid Apartments, we're committed to providing a supportive and inclusive community that feels like home. Our community amenities include:
- Resort-style swimming pool with sundeck and BBQ area
- State-of-the-art fitness center open 24/7
- In-ground spa for relaxation and rejuvenation
- Pet-friendly living options with community dog park and agility equipment
- Gated community with secure access
- Private patio or balcony for outdoor living
- Modern kitchen with granite countertops and custom cabinetry
At Madrid Apartments, we believe that home should be a place where you can relax, recharge, and make memories with the people you love. We're dedicated to providing a community that exceeds your expectations and makes you feel right at home.
Overall Experience
The reviews show a mixed reaction to the apartments, with some residents expressing satisfaction and others expressing disappointment. While some praised the maintenance staff, specifically David, for their responsive and friendly service, others criticized the management for their handling of maintenance issues and security deposits.
Customer Service
The maintenance staff, particularly David, received numerous positive reviews for their efficiency, professionalism, and helpfulness. Maria in the office was also praised for her patient and knowledgeable assistance. However, some residents reported poor service, including long wait times for maintenance requests and a lack of responsiveness from management.
Property Amenities and Condition
Some residents praised the apartments and their amenities, describing them as beautiful and quiet. However, others reported issues with plumbing, ants in the buildings, and noise disturbances from neighboring units. James Osburn, a resident, reported numerous problems, including flooding in his shower, ant infestations, and excessive apartment inspections. John Molle, on the other hand, appreciated the safety and maintenance services.
