Experience the best in apartment living at Elm Creek!
At Elm Creek, we understand the importance of finding the perfect place to call home. That's why we're dedicated to providing our residents with a comfortable, convenient, and enjoyable living experience. Our beautiful apartment community in Lubbock offers spacious floor plans, impressive interior comforts, and attention to detail that will make you proud to call Elm Creek your new home.
Our Community
Conveniently located near plenty of Lubbock's best shopping locations and restaurants, Elm Creek is a great place for your family. Our community is quiet, secure, and convenient, making it the perfect place to relax and unwind. We also offer a range of amenities designed to make your life easier, including online payment options, 24/7 service requests, and a convenient apply online feature.
Our Floor Plans
Our floor plans are designed to make you feel right at home. Each of our pet-friendly apartments comes equipped with a range of great amenities, including comfortable living areas, modern kitchens, and spacious bedrooms. Whether you're looking for a cozy one-bedroom or a spacious three-bedroom, we have a floor plan to suit your needs.
Our Commitment
At Elm Creek, we're committed to providing a comfortable, easy apartment living experience. We're dedicated to providing our residents with a safe, secure, and enjoyable living environment, and we strive to exceed your expectations in every way. Whether you're a current resident or a prospective one, we're always here to help.
Our Values
At Elm Creek, we value fairness, equality, and opportunities for all. We're an Equal Housing Opportunity Provider, and we're committed to the principles of fair housing and the Fair Housing Act. We also allow reasonable accommodations to our rules, policies, practices, and services to afford persons with disabilities equal opportunity to use and enjoy the property.
Overall Experience
The reviewers shared their experiences living at the Elm Creek apartment complex, ranging from excellent to poor. Some residents appreciated the friendly and helpful staff, convenient location, and well-maintained facilities. However, others experienced negative changes under new management, including increased rent, aggressive atmosphere, and a decline in community events.
Positive Aspects
The staff was often praised for being friendly, helpful, and attentive, with several residents singling out individual employees for their exceptional service. The location was also appreciated, with proximity to shopping, parks, and other amenities. The complex's quiet and private atmosphere, as well as the well-maintained facilities, including the pool and fitness room, were other positives.
Negative Aspects
The major criticism was the sudden and significant increase in rent, which was seen as unfair and disheartening by some residents. Another concern was the shift in management, which led to a decline in community events and a more aggressive atmosphere. Some residents also experienced issues with the new management's attitude and professionalism.
