Rock Point Real Estate is the premier property management company in the Chattanooga area. We have built our reputation on providing the highest level of professionalism, employing industry best practices, and utilizing the latest technologies while fostering strong relationships with our clients. We understand that successful property management is not just about the property, it's about the people. That's why we listen, communicate, and make ourselves available to our clients 24/7/365, ensuring their complete personal satisfaction.
Our Services
At Rock Point Real Estate, we offer comprehensive property management services tailored to meet the unique needs of our clients. Our services include:
- Property Evaluation: Our experienced local managers provide a thorough evaluation of your property to ensure it is priced competitively and is in compliance with local regulations.
- Thorough Property Inspections: We conduct comprehensive inspections of your property every six months to ensure it remains in optimal condition.
- Live Personal Phone Support: We provide live personal phone support 24/7/365, ensuring you have access to the information and support you need, when you need it.
- Up-to-the-Minute Online Reporting: Our online portal provides real-time updates on the status and finances of your property, allowing you to stay informed and in control.
- Satisfaction Guarantee: We are committed to your complete satisfaction. If you are not satisfied with our services, you can cancel at any time.
Our Expertise
Rock Point Real Estate has a deep understanding of the Chattanooga rental market. With over ten years of experience managing over 1,500 rentals, we have the expertise and local knowledge to maximize the profitability and potential of your property. Our clients trust us to handle their properties with the same care and attention to detail they would.
Our Mission
At Rock Point Real Estate, our mission is to provide our clients with the best possible property management experience. We strive to exceed expectations, deliver exceptional results, and create lasting relationships. We are committed to making your experience with us positive, stress-free, and rewarding.
Our Values
At Rock Point Real Estate, we value integrity, professionalism, and communication. We believe in building strong relationships with our clients, treating everyone with respect, and conducting ourselves with the highest level of ethics and honesty.
Company Reputation
Rock Point, a property management company, has received mixed reviews from its customers. While some customers have had positive experiences with the company, others have reported negative interactions.
Positive Experiences
Some customers have praised Rock Point for their professionalism, responsiveness, and friendly service. They have appreciated the company's ability to resolve issues quickly and efficiently.
Negative Experiences
On the other hand, some customers have reported negative experiences with Rock Point. They have complained about the company's poor communication, argumentative behavior, and lack of attention to detail. Some have also reported issues with deposits, maintenance, and rent.
Common Issues
Some common issues that have been reported by customers include:
- Poor communication and responsiveness
- Argumentative behavior
- Lack of attention to detail
- Issues with deposits
- Maintenance and rent problems
