Your Home Financing Solution
Welcome to Anchor Mortgage, where we prioritize exceptional customer service and strive to exceed expectations, ensuring satisfaction and fostering trust. We are excited to announce that we have recently transitioned from Anchor Mortgage to Fairway Independent Mortgage Corporation. As a result, we can now offer our clients a more extensive range of resources, support, and financing options. Our dedicated team of loan officers is committed to acting as trusted advisors, providing highly personalized service and guiding you through every step of the loan process, from application to closing and beyond.
Our Services
At Anchor Mortgage, we provide a variety of services tailored to meet your unique needs:
- Purchasing a New Home: If you're in the process of purchasing a new home, congratulations! Our team is here to help you navigate the many important considerations and potential challenges that come with buying a home, particularly for first-time homebuyers.
- Refinancing: If you're considering refinancing, there are numerous reasons to do so. Our team at Anchor Mortgage can help guide you through your options to determine the best course of action for your financial goals.
- VA Loans: At Anchor Mortgage, we are grateful for the service of our military personnel. In fact, we have a Certified Military Home Specialist on staff to assist you in obtaining the right home loan.
The Loan Process
At Anchor Mortgage, we make the loan process easy to understand:
- Getting Started: The first step in the loan process is to complete your loan application. By applying online, you can securely attach supporting documents such as bank statements and tax returns.
- Additional Documentation: As home loan requirements are continually changing, additional documentation may be necessary. Our team will be in regular contact with you while completing your loan file.
- Closing the Loan: We will coordinate with the loan closing team (either a closing attorney or an escrow/title company) to ensure a smooth purchase process. You will sign the final papers at their office.
Anchor Mortgage Services, Inc. is an Equal Housing Opportunity Lender and is committed to treating all applicants and borrowers in a fair and consistent manner without regard to race, color, religion, national origin, age, sex, marital status, disability, familial status, receipt of public assistance, or the exercise of legal rights under the federal Consumer Credit Protection Act (15 U.S.C. §§ 1601 et seq.).
Overall Experience
The majority of reviewers had a positive experience with Anchor Mortgage, praising the company's professionalism, knowledge, and customer service. Many reviewers appreciated the personal attention and guidance provided by the staff, particularly Reba and Vicki, throughout the mortgage process.
Customer Service
Reviewers praised the exceptional customer service provided by Anchor Mortgage, citing prompt responses, willingness to answer questions, and going above and beyond to ensure a smooth process.
Professionalism and Expertise
The staff at Anchor Mortgage were commended for their professionalism, financial expertise, and ability to explain complex processes clearly.
Challenges and Issues
Some reviewers faced challenges during the mortgage process, including issues with timing, financing, and communication. However, these issues were resolved with the help of the Anchor Mortgage team.
Negative Experiences
A few reviewers expressed dissatisfaction with their experience, citing lack of communication, feeling "ripped off, " and issues with associated banks and their policies.
