Your Partner in Mortgage Solutions
At Catalyst Mortgage, our mission is to provide exceptional service and exceptional rates to our clients in Northern California. With offices in Roseville, California, we offer a wide range of home mortgage loan options, including fixed-rate mortgages, adjustable-rate mortgages, first-time homebuyer programs, FHA streamline refinance, and more. Our experienced loan officers are dedicated to helping you find the right loan for your unique financial situation.
Our Team
Meet our team of expert loan officers and support staff, who are dedicated to providing you with the best possible service. From our CEO/President, Brandon Haefele, to our experienced frontline loan officers, we are a team of professionals who are passionate about helping people achieve their homeownership dreams.
- Brandon Haefele, CEO/President: NMLS #: 242215 Phone: (916) 283-9922 Bio
- Erica Newberry, Executive VP of Sales: Phone: (916) 612-4978 Bio
- Paige De Kleer, Senior Mortgage Loan Originator: NMLS #: 1381002 Phone: (916) 390-3272 Bio
- Alex Bailey, Head of Secondary Marketing: Phone: (916) 283-9922 Bio
- Tyler Burke, Closing Coordinator | Mortgage Loan Originator: NMLS #: 236492 Phone: (916) 283-9922 Bio
Our Values
At Catalyst Mortgage, we believe in providing exceptional service, transparency, and integrity to our clients. We understand that buying or refinancing a home can be a complex and overwhelming process, which is why we are dedicated to making it easy and stress-free. We take the time to listen to your needs, explain the mortgage process in detail, and work to find a loan that fits your financial situation.
Our Services
We offer a wide range of home mortgage loan options, including:
- Fixed Rate Mortgages: A fixed-rate mortgage provides a stable monthly payment for the life of the loan.
- Adjustable Rate Mortgages: An adjustable-rate mortgage offers a lower interest rate for a set period of time, with the potential for lower monthly payments.
- First-Time Homebuyer Programs: We offer specialized programs designed to help first-time homebuyers get into their dream home.
- FHA Streamline Refinance: Our FHA streamline refinance program allows you to refinance your home with minimal paperwork and no appraisal required.
- No Cost Upfront Mortgages: Our no-cost upfront mortgages eliminate the need for closing costs, making it easier to get into your new home.
- VA Loans: We specialize in VA loans, which offer unique benefits for veterans and their families.
- Reverse Mortgage: Our reverse mortgage program allows homeowners to tap into the equity in their home and use the funds for retirement or other expenses.
Why Choose Us
At Catalyst Mortgage, we pride ourselves on providing exceptional service, competitive rates, and a streamlined loan process. We take the time to understand your unique financial situation and work to find a loan that fits your needs. Unlike large banks, we don't have high overhead costs, which means we can offer lower rates and fewer fees. Our transparency and honesty set us apart from other mortgage lenders.
Mixed Reviews
Positive Reviews
Catalyst Mortgage has received both praise and criticism from its customers. Some reviewers, such as Will, had an excellent experience, citing professional and friendly service from staff members Paige and Krista. They appreciated the quick and stress-free refinance process, which took only five weeks.
Negative Reviews
On the other hand, some customers have been left feeling frustrated and disappointed. Shane Eastman, for example, accused the company of being spammers, claiming they continued to call him daily despite his requests to be removed from their call list. He even filed a complaint with the Federal Trade Commission. Annemarie Hopkins was upset that her loan was sold before she finished paying off her car and credit card debt, resulting in a longer payoff period.
Negative Practices
Some reviewers have accused the company of using unethical practices, such as buying consumer data from other lenders and applying trigger leads. The company has also been accused of not delivering on promised services and failing to return phone calls.
