Old Fashioned Customer Service
McNally Property Management is a local, family-owned business offering comprehensive property management services in Gig Harbor, Tacoma, and the surrounding areas of Pierce and Kitsap Counties. We take pride in providing exceptional client experiences through personalized attention, old-fashioned customer service, and innovative technology.
Our Expertise
Our team of experienced professionals understands the unique challenges and rewards of rental property ownership and tenancy. We offer a full range of services to ensure the smooth and efficient management of your investment:
For Property Owners
- Tenant Acquisition & Screening: We find and vet qualified tenants using comprehensive background checks and meticulous screening processes.
- Property Maintenance & Repairs: We handle all aspects of maintenance and repairs, ensuring your property is well-maintained and habitable.
- Financial Management: We meticulously collect rent, handle payments, and provide transparent reporting.
- Communication & Transparency: We maintain open communication with tenants and owners, providing regular updates and clear explanations.
For Tenants
- Seamless Leasing: We streamline the application and leasing processes, making it easy to find and secure your new home.
- Responsive Communication: Our dedicated team is readily available to address your concerns and answer your questions.
- Expert Guidance: We provide valuable market knowledge and local insights to help you find the perfect property.
Why Choose McNally Property Management?
- Old-Fashioned Customer Service: We prioritize personalized interaction and responsive communication.
- Local Expertise: We have deep understanding of the Gig Harbor rental market.
- Leading Technology: We utilize innovative tools to streamline and enhance the property management experience.
- Dedicated Team: Our experienced professionals are passionate about exceeding expectations.
Experience the McNally Difference
Get in touch with McNally Property Management today and discover the difference our personalized approach and exceptional customer service can make in your rental journey.
Overall Experience
The overall experience with McNally Property Management is overwhelmingly positive. Most reviewers praised the company's professionalism, knowledge, and exceptional customer service.
Positive Comments
Many reviewers praised the company's ability to go above and beyond to ensure customer satisfaction. The staff was described as knowledgeable, courteous, and prompt in their responses. The company's attention to detail, professionalism, and ability to create a comfortable and welcoming environment for tenants were also highlighted.
Common Praise
- Exceptional customer service
- Knowledgeable and courteous staff
- Attention to detail
- Professionalism
- Ability to create a comfortable and welcoming environment for tenants
Negative Comments
However, two reviewers had a negative experience with the company. One reviewer was dissatisfied with the condition of the rental property and felt that the company did not do enough to address the issues. Another reviewer felt that the company was dishonest and did not provide all the necessary information.
Common Complaints
- Poor condition of rental property
- Lack of transparency and dishonesty
