Making Our Residents Feel at Home
A Legacy of Providing Homes
Samuel Geltman & Company boasts over 50 years of experience in the residential real estate market, specializing in apartment rental communities throughout New Jersey and Pennsylvania. Founded as a family-owned business, we've consistently prioritized a personal touch in our management style, fostering close relationships with our residents.
Dedicated Team, Exceptional Service
Our success rests on the expertise and dedication of our exceptional team. On-site leasing and maintenance staff provide attentive care and respond promptly to both routine and emergency needs. Regional property managers offer continuous support and guidance, while executive officers maintain regular community inspections to ensure adherence to our high standards.
Our Management Philosophy
Our philosophy revolves around three core principles:
- Quality Homes: We meticulously maintain apartments and common areas, ensuring a comfortable and visually appealing living environment.
- Respectful Relationships: We treat residents with integrity and value their individual needs, fostering a sense of community.
- Exceptional Service: Our responsive team is dedicated to providing personalized assistance, addressing concerns promptly and efficiently.
Commitment to Excellence
Our commitment to excellence is evident in our low resident turnover rates and the high proportion of residents who are referred to us by current residents. We believe in continuous improvement and strive to deliver exceptional experiences for each resident.
Explore Our Properties
From charming apartment communities in New Jersey to peaceful Pennsylvania neighborhoods, explore our available options and find the perfect place to call home. We offer a diverse selection of apartments to suit various lifestyles and budgets.
Overall Experience
The overall experience at Plymouth Gardens has been mixed, with some residents having a positive experience while others have had a negative one.
Rent and Amenities
Residents have praised the affordability of the apartments, with many considering the price to be reasonable for the location and amenities provided. The pool is a popular amenity, although some residents have reported issues with it not being open consistently. The maintenance staff has received high praise for their prompt response to issues, with many residents appreciating their professionalism and efficiency.
Staff and Communication
The staff at Plymouth Gardens has been a major point of contention among residents. While some have reported positive interactions with staff members like Carrie, Donna, and Teressa, others have reported unprofessional behavior, lack of communication, and unfulfilled promises. Some residents have also reported issues with fairness and consistency in the way rules are enforced.
Issues and Concerns
Residents have reported various issues, including maintenance problems, theft, and safety concerns. Some have reported finding cockroaches and experiencing electrical issues, while others have had issues with stolen packages and parking. The property's layout has also been a concern, with some units experiencing flooding and water damage.
Leasing and Management
The leasing process has been a point of frustration for some residents, with reports of misinformation and unfulfilled promises. Management has been criticized for being unresponsive and unprofessional, leading to ongoing issues and unresolved concerns.