Find Your New Home, Find Your New Life!
At Encanto Apartments, we are dedicated to providing our residents with a comfortable and convenient living experience. Our beautiful apartments in Indio, California offer spacious One and Two-Bedroom floor plans with luxurious features and amenities that will make you feel right at home.
Discover Our Community
Our community is designed to provide our residents with a relaxing and entertaining lifestyle. Take a dip in our sparkling pool, get some exercise at our basketball court or soccer field, or simply spend some quality time with your family at our family-friendly playground. We also offer a community center, on-site laundry facilities, and a dog park for our furry friends.
Luxurious Living
Our apartments feature luxurious dark-walnut plank flooring, carpeted bedrooms, upgraded espresso cabinetry, granite countertops, and energy-saving range, refrigerator, and dishwasher. Our homes are also pre-wired with Fios optic technology, making it easy to stay connected. Our residents' safety and security are also our top priority, which is why we offer after-hours courtesy patrol and covered parking.
Convenience at Its Best
Our prime location near the I-10 Freeway makes it easy to get to and from top attractions, and our on-site management team is always available to assist with any needs or concerns. We also offer online rent payment and maintenance request systems for your convenience.
Schedule a Tour Today!
If you're looking for a new place to call home, we invite you to schedule a virtual or self-guided tour of our apartments today. Call us at 760.342.6736 to find your perfect home!
Overview of Encanto Apartments
Negative Reviews
The majority of the negative reviews focus on the poor management and maintenance of the apartments. The manager, Mark, is described as rude, disrespectful, and unprofessional. Tenants have reported issues with roaches, and the apartments are not properly maintained. The rent is raised arbitrarily, and the staff enters units without knocking. There have been instances of shoddy workmanship, and the company is accused of being scam artists.
Positive Reviews
On the other hand, many reviewers have praised the office staff, including Leslie, Araceli, Cecilia, and Mark, for their great customer service and helpfulness. The community has an after-school program for kids, and the staff is generally friendly and welcoming. Some reviewers have expressed satisfaction with their overall living experience.
Common Complaints
Some common complaints among reviewers include issues with maintenance, with some residents reporting that the maintenance staff does not do a good job of fixing problems. Additionally, some reviewers have mentioned that the apartments have roach infestations, and that the management does not take adequate steps to address the issue.
