Choose a more comfortable life at The Preserve at Hardin Valley
Nestled amidst the vibrant Lakeland North neighborhood of Auburn, Washington, Brookside Village offers a unique blend of contemporary living and natural surroundings. We proudly provide spacious and comfortable apartments designed to elevate your lifestyle.
Exceptional Living Spaces
Our pet-friendly two and three bedroom apartments feature a harmonious blend of modern and practical design. Enjoy features like:
- Spacious layouts with floor-to-ceiling windows showcasing the stunning natural surroundings
- Gourmet kitchens with energy-efficient appliances and custom cabinetry
- Luxurious bathrooms with oversized soaking tubs and custom vanities
- Cozy fireplaces for cozy winter nights
- In-unit washer and dryer for ultimate convenience
Unmatched Community Amenities
Step outside your apartment and discover an abundance of social and recreational opportunities at your fingertips. Our meticulously curated community features:
- Fitness Center: Stay energized with cardiovascular and strength training equipment.
- Coffee & Tea Bar: Fuel your day with complimentary coffee and tea.
- Clubhouse: Work from home or socialize with friends in our modern and welcoming clubhouse.
- Outdoor Amenities: Relax by the refreshing swimming pool, cozy fire pit, or engage in friendly competition on the basketball court, bocce ball area, or ping-pong table.
Convenient Location & Access
Located in close proximity to Seattle and the surrounding areas, Brookside Village offers an ideal location for those who desire both a peaceful sanctuary and easy access to urban conveniences. In close proximity to:
- Public transportation options with easy access to Auburn Station and Kent Station
- Major highways including I-5 and Highways 18 & 167
- Shopping centers, dining options, and a diverse range of amenities
- Outdoor recreation areas like Bingaman Pond Natural Area and Lake Fenwick Park
Experience the Brookside Village Difference
Our dedicated team is committed to providing exceptional customer service and creating a welcoming and fulfilling living experience for you. We prioritize:
- Resident satisfaction: Responsive maintenance services and responsive management team
- Community engagement: Regular social events and resident activities
- Transparency and accountability: Clear communication and fair practices
Discover Your New Home Today
Schedule a personalized tour of Brookside Village and discover the perfect home for you in Auburn, Washington. Contact us today and let us help you elevate your lifestyle!
Problems with Cleaning and Maintenance
Many reviewers have complained about the poor state of cleanliness and maintenance of the property. Mikkel Yt reported that his apartment was filthy with pet hair from the previous tenants, and despite their efforts to clean, the hair remained. Similarly, Mona Lisa mentioned that the unit she toured still had damages from previous tenants.
Poor Customer Service
Several reviewers haveexpressed disappointment with the customer service provided by the management. Christiana Smith mentioned that the office staff were unprofessional and did not follow through on promises to fix issues. Rebecca Scott and Mona Lisa also reported poor customer service, with the leasing agent seeming uninterested in their business.
Overpriced and Unmaintained Properties
Authors such as Diane Weber and Christiana Smith have expressed frustration with the high prices of the apartments and the lack of maintenance to justify the cost. Bellamie Finnegan described the property as barely better than a slumlord property, citing the constant neglect of maintenance and amenities.
Ungreen and Unpleasant Environment
Mikkel Yt and Bellamie Finnegan reported finding trash and debris scattered throughout the property, whereas Mikkel Yt also mentioned finding dog hair and fleas. Christiana Smith mentioned that the apartment was covered in trash. Mona Lisa also reported poor maintenance, with damaged units and neglected amenities.
Overall Unpleasant Experiences
Many reviewers have shared negative experiences with the property, citing poor cleaning, maintenance, and customer service. They have expressed disappointment and frustration with the management and the property itself.
