Love where you live. Make it happen at Olive West Apartments!
At Olive West Apartments, we pride ourselves on providing a unique and exceptional living experience in the heart of Silicon Valley. Our beautifully renovated apartments boast elegant features such as Oak or White Cabinets, Corian Countertops, updated appliances, and plank flooring, not to mention the expansive patios or balconies that offer breathtaking views of the surrounding landscape.
Our Community
Our community is designed to provide a serene and comfortable living environment that suits the needs of our residents. Our amenities are carefully curated to promote a sense of community and relaxation, including a state-of-the-art fitness room, sauna, tennis courts, hot tub, and resident's lounge with pool and table tennis facilities. Our professional and friendly staff are committed to providing superior customer service, ensuring that your living experience with us is nothing short of exceptional.
Our Apartments
We offer six distinctive floor plans to choose from, each carefully designed to cater to different tastes and preferences. Our apartments are newly renovated to provide the ultimate in comfort and style, with Oak or White Cabinets, Corian Countertops, updated appliances, and plank flooring. Each apartment features huge patios or balconies, offering ample natural light and stunning views of the surrounding landscape.
Our Promise
At Olive West Apartments, we are committed to providing a unique and exceptional living experience that exceeded your expectations. We strive to create a sense of community and belonging, where residents can relax, unwind, and enjoy the comforts of home. Our dedicated staff are always available to assist with any requests or concerns, ensuring that your living experience with us is nothing short of exceptional.
Community and Management Issues
The reviews highlighted several issues with the management and community at Olive West. Several reviewers mentioned that the management is unhelpful, rude, and unresponsive to residents' concerns. They are also slow to address maintenance requests, and their move-out security deposit refund process is problematic.
Amenities and Apartment Quality
Some reviewers mentioned that the apartment complex is gated, but the gates are often left open, compromising security. The appliances and amenities, including the laundry facilities, are also old and not always operational.
Positive Aspects
On the other hand, some reviewers praised the community, location, and amenities, including the tennis courts, utility-included rent, and parking. The design and space of the apartments were also appreciated.
Customer Service
The management's customer service was heavily criticized, with reviewers describing them as "cold, " "unhelpful, " and "rude." They were unresponsive to calls and had an outdated process for solving issues.
