Building Communities, One Property at a Time
Elm Grove Companies is a full-service real estate firm operating throughout New England. Our core business is multifamily real estate, and we are active in development, construction, renovation, acquisitions, and property management. At the heart of our organization is our commitment to providing an excellent experience to our residents, clients, partners, and team members. We strive to instill a sense of community and caring throughout our organization, recognizing that our people are at the center of our business. When we care for our people, they become invested in our mutual success.
Our Services
As a full-service real estate firm, we offer a wide range of services designed to meet the specific needs of our clients and residents. Our services include property management, leasing services, financial services, and management and maintenance.
Property Management
With over 30 years of combined experience in the industry, we have streamlined the process for property investors to ensure efficiency and profitability. Our services include complex management, leasing services, financial services, and management and maintenance. We actively manage over 1800 units and counting, providing peace of mind for our clients.
Apartment Communities
At Elm Grove Companies, we are proud to offer a range of apartment communities throughout New England. From modern rentals to retirement communities, we proudly offer luxurious living spaces with top-notch amenities. Our communities include Wallace Farm Apartment Homes, Tidewater at Salisbury, Wadleigh Falls Retirement Community, Country Brook Apartments, and Amoskeag Apartments.
Residential and Commercial Properties
Our team is dedicated to providing the highest level of service to our residents, clients, and partners. Whether you're looking for a residential rental property or a commercial property for your business, we have you covered. Our team of experts is committed to finding the perfect fit for your needs.
Team Resources
At Elm Grove Companies, we believe in building strong relationships with our team members, residents, and partners. Our team resources include a range of tools and services designed to support our community and foster growth. From property management software to marketing and advertising services, we offer a range of resources to help our team members succeed.
Issues with Billing and Communication
- Multiple reviewers mentioned being wrongly billed for damages or receiving unexpected bills without notification.
- Some reviewers had issues with communication, stating that they were ignored by property managers or never received responses to their concerns.
Problems with Maintenance and Repairs
- Reviewers mentioned poor maintenance, faulty appliances, and ignored requests for repairs.
- Some reviewers experienced constant issues with water pressure, hot water, and water shut-offs, with slow or incomplete repairs.
Negative Experiences with Staff
- Multiple reviewers had negative interactions with staff, including being treated rudely, being called names, and experiencing discrimination.
- Some reviewers mentioned that staff were unhelpful, ignored their concerns, or were slow to respond.
Issues with Rent and Security Deposits
- Reviewers mentioned being overcharged for rent, having security deposits unfairly withheld, and experiencing issues with rent increases.
Positive Experiences
- A few reviewers had positive experiences with staff, mentioning that they were friendly, reasonable, and helpful.
Company Criticisms
- Multiple reviewers criticized the company for being money-driven, greedy, and prioritizing profits over customer satisfaction.
